MSF Electric

Overview:
MSF Electric is a professional electrician company located in Knightdale, NC. The company specializes in offering a variety of electrical services, ensuring quality workmanship and customer satisfaction.

Services Provided:
– Electrical installation
– Electrical repairs
– Residential and commercial services
– Customer support

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (919) 217-9767
Website: http://www.msfelectric.com/

Customer Reviews and Sentiment:
MSF Electric has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 16 reviews.

Positive feedback highlights the helpfulness and professionalism of the staff, especially Ivan. Customers appreciate the quality workmanship and timely service.

Examples of positive reviews include:
“Ivan is so helpful and very professional!” – Katia Ojeda
“Great company! Ivan was super helpful!” – Nancy Hicks
“Great company to do business with, deliver on time and with great quality workmanship.” – Cristian Deras

On the other hand, one complaint noted unresponsiveness and failure to show up for a scheduled appointment, which led to significant customer dissatisfaction:
“We had an 8-10am appt set up. They never showed up… Would not do business with this company.” – Mary D.

Review Summary:
Positive Sentiments: Professionalism, helpfulness, quality workmanship, timely service.
Negative Sentiments: Issues with reliability, unresponsiveness, and communication failures.

Additional Ratings:
BirdEye: 4.3 stars based on 16 reviews, reflecting a strong overall satisfaction with some mixed experiences.
Total Lead Smart Rating: 6.5

Conclusion:
MSF Electric appears to be a competent choice for electrical services in Knightdale, NC, recognized for their professionalism and quality work. However, potential customers should be cautious of the reported reliability issues and mixed experiences noted in the reviews before making a decision.