POPS Electric LLC in Greensboro, North Carolina 27407

POPS Electric LLC

111 Pomona Dr # A, Greensboro, NC 27407

3.9 (67 reviews)

Overview:
POPS Electric LLC is an electrician service based in Greensboro, NC, dedicated to providing comprehensive electrical solutions. With a focus on professionalism and customer satisfaction, they serve both residential and commercial clients in the area.

Services Provided:
– Electrical installations
– Electrical repairs
– Emergency electrical services
– Circuit upgrades
– Light fixture installations
– Troubleshooting electrical issues

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (336) 389-9600
Website: https://www.popselectricllc.com/

Customer Reviews and Sentiment:
POPS Electric LLC has received a mix of opinions across various platforms:

Google Reviews: 3.9 stars based on 67 reviews.

Positive feedback highlights the company’s professionalism, knowledgeable staff, and responsiveness. Customers have praised their timely service and effectiveness in addressing electrical issues.

Examples of positive reviews include:
“I can’t say enough about Gregorio and Manuel… They were very professional, knowledgeable, and committed to doing a good job.” – Karen Willard
“Tommy from POPS was great! Took care of the issue ASAP!” – Eddie Lawhorn
“DJ and Juan came out on time… Would recommend to friends and family.” – Chanzx

On the downside, numerous reviews express dissatisfaction regarding communication, rude office staff, and incomplete project follow-ups.

Examples of negative reviews include:
“Attempted to schedule an appointment… The office staff was rude and did not seem interested.” – C. Preston Russell
“They took forever to come back and fix issues to pass rough in… Excuses with no solution.” – ka
“I would think twice before using this company based on the driver of the truck’s decision.” – L thomas

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, timely service, effective problem resolution.
Negative Sentiments: Communication issues, rude office personnel, incomplete projects, unprofessional driving behavior.

Additional Ratings:
BirdEye: 3.9 stars based on 67 reviews, reflecting a consistent trend of mixed feedback from customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 6.5

Conclusion:
POPS Electric LLC presents a mixed but mostly favorable choice for electrical services in Greensboro, NC. The company is noted for its professional staff and timely responses; however, potential clients should be wary of communication difficulties and documented issues with project completion before making a decision.

Member Since August 2024

Listing Id 416190

Contact Info

111 Pomona Dr # A, Greensboro, NC 27407
(336) 389-9600
Lead Smart Rating :
6.5/10.0

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Listing location

111 Pomona Dr # A, Greensboro, NC 27407

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Reviews

Michael Cheska

a month ago

Great place to buy all your electrical pieces and parts!

Karen Willard

a year ago

I can’t say enough about Gregorio and Manuel. They came out when dispatch said they were going to be there. They stayed for 11.5 hours straight to help us after a fire at my home. I just can’t say enough good thing. They were very professional, knowledgeable, and committed to doing a good job. Inspector came out and it passed with no issues. Would definitely use them again.

C. Preston Russell

a year ago

Attempted to schedule an appointment for a quote. The office staff was rude and did not seem interested. Also, the response from the owner below is categorically false!

a year ago

Hired them over 2 years ago had a family matter delayed the project. When I called them back they did rough in failed few times noticed them and they took forever to come back and fix issues to pass rough in. Not on final since November trying to get them to come back to finish hey send guys they work few hours then we get excuses and excuses going on 3 months to finish and call for final already paid them over 90% and they do not finish there contract. Call office over and over and they just give excuses and never have time to finish there contract. Last excuses was they didn’t have light fixtures witch was lie as I had them sitting inside since November. They could atleast if that was reason finish the electrical pannel, outlets, switches, even install outlet for microwave . My next thing is not going the state license board and city and getting attorneys involved this is ridiculous. They call and bug for payment if I didn’t revises to pay 100% I would be in hole still not they sitting on a over 95% of my money and no finish date… tried getting answers from Greg, Sonya, all just excuses with no solution

L thomas

a year ago

I was driving on high cone road about 845 am on Tuesday 10.4.22. I was merging onto a one lane road. I noticed that a Pop’s Electric LLC truck was next me and refused to let me over. The driver looked over at me and continued to block me from merging. I almost ran off the road and had an accident. Luckily it was a small patch of space between me and a telephone pole. I was able to slam on breaks and not hit anyone or anything. I would think twice before using this company based on the driver of the truck’s decision. It was plenty of space for us both, the driver decided nobody’s else’s life matters besides his. Last four of the license plate is 1576 so that you can identify your driver.

Bobbe Wright

a year ago

On time knowledgeable rep but unmasked and shoes not covered entertaining home.

essdssRobert Terry

2 years ago

Still working with them

Eddie Lawhorn

2 years ago

Tommy from POPS was great! Took care of the issue ASAP! Very reasonable as well

H. Mack

2 years ago

Professional and reasonable rates. Very good job.

Chanzx

2 years ago

DJ and Juan came out on time, explained everything that needed to be done to fix my issues and fixed it in a timely manner. Would recommend to friends and family. Absolutely will call again should I need repairs or a new install. Cheers! 🍻 …