Edison Electricians of Chapel Hill in Chapel Hill, North Carolina 27514

Edison Electricians of Chapel Hill

901 Willow Dr # 6, Chapel Hill, NC 27514

3.5 (4 reviews)

Overview:
Edison Electricians of Chapel Hill is an electrical service provider located in Chapel Hill, NC. The company offers various electrical services, although specific details regarding their full range of services are limited based on available reviews.

Services Provided:
– Electrical repairs
– Breaker box upgrades
– GFI installations

Hours of Operation:
Not specified

Contact Information:
Phone: (919) 328-2279

Customer Reviews and Sentiment:
Edison Electricians of Chapel Hill has received mixed reviews across various platforms:

Google Reviews: 3.5 stars based on 4 reviews.

Positive feedback highlights the professionalism, punctuality, and affordability of their services. Customers have praised the efficiency and knowledge of the electricians.

Examples of positive reviews include:
“They arrived promptly, masked, and we were told what we needed and why…” – Joseph Aaron
“Thanks to the power of the internet, I was able to coordinate with this contractor…” – Elizabeth Richardson

However, negative feedback points to issues with communication and appointment scheduling, including experiences with incorrect phone numbers and unfulfilled appointments.

Example of a negative review:
“…the guy who picked up the phone told me that it was a wrong number and there’s no such company at all…” – Pei-Te Tu

Review Summary:
Positive Sentiments: Professionalism, punctuality, affordability, knowledgeable staff, and good workmanship.
Negative Sentiments: Communication issues, incorrect contact information, and missed appointments.

Additional Ratings:
BirdEye: 3.5 stars based on 4 reviews, reflecting a similar trend of mixed customer satisfaction.
Total Lead Smart Rating: 5.5

Conclusion:
Edison Electricians of Chapel Hill shows potential as an electrical service provider in the area, particularly noted for their professional conduct and reasonable pricing. However, prospective clients should be cautious of the mixed reviews, especially concerning communication and scheduling challenges.

Member Since August 2024

Listing Id 402105

Contact Info

901 Willow Dr # 6, Chapel Hill, NC 27514
(919) 328-2279
Lead Smart Rating :
5.5/10.0

Get A Quote Claim

Listing location

901 Willow Dr # 6, Chapel Hill, NC 27514

Get Direction

Reviews

Bojia Chen

a year ago

The number provided above is an answering service that connects you with the actual service providers. Because of this layer of indirection, you don’t know the quality of the company you’ll actually get connected with so the rating here is misleading. The first person you speak to also collects all your information (name, phone, address, email) and it’s unclear what they do with that information. The company I was eventually connected to never got that information.

Pei-Te Tu

a year ago

(*The phone number in the profile above could be wrong) Scheduled an appontment last week with the phone number provided above, talked to a lady who documended the details of our property and the issues we had, got transfered to talk with an electrician, confirmed the date and time for the appointment. Today, after waiting for an hour and a half without seeing anybody showing up, I called the number again but the guy who picked up the phone told me that it was a wrong number and there’s no such company at all releated to the phoone number. Still in shock, didn’t get any phone call from the electrician or the company, I guess the number provided above is not for Edison Electricians then.

Joseph Aaron

a year ago

They arrived promptly, masked, and we were told what we needed and why when we explained our problem. They upgraded our Electrical Breaker box and installed a GFI for our Hot tub, so it was safe and coded. They were knowledgeable, friendly, super efficient, and great guys. They do great work and are super affordable.

Elizabeth Richardson

4 years ago

Thanks to the power of the internet, I was able to coordinate with this contractor for an electrical repair at my mother’s house. She had been complaining about the breaker tripping several times, but I was on an overseas trip so I did the next best thing – hire this company via email so they can check up on my mom’s situation. The electricians were very accommodating and my mother was very pleased with the overall outcome.