Roy Electric LLC in Cary-NC, North Carolina 27511

Roy Electric LLC

1249 Kildaire Farm Rd #106, Cary, NC 27511

4.7 (114 reviews)

Overview:
Roy Electric LLC is a reputable electrician service located in Cary, NC. Known for their professional and efficient electrical services, they cater to a variety of residential needs, ensuring quality work and customer satisfaction.

Services Provided:
Installation and repair of electrical systems, troubleshooting electrical issues, ceiling fan installation, custom cabinet lighting, and LED conversions.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (919) 659-5849
Website: https://www.royelectricllc.com/

Customer Reviews and Sentiment:
Roy Electric LLC has received generally positive feedback across various platforms:

Google Reviews: 4.7 stars based on 114 reviews.
Positive feedback emphasizes the professionalism, punctuality, and quality of the technicians’ work. Customers particularly enjoyed the friendly nature of staff and the efficient service provided.

Examples of positive reviews include:
“Excellent work. Very fast and the two technicians were super nice thanks!” – Mary Beth Hardie
“Félix and Spencer were excellent and professional. They arrived on time and did a great job.” – Hassina A.
“The technicians came early… Diagnosed my problem, then got my stove working in no time.” – David B

A notable complaint referenced a lack of follow-through on repair work, specifically regarding unresolved issues with outlets.

Review Summary:
Positive Sentiments: Professional and friendly service, prompt response, efficient problem-solving, and quality work.
Negative Sentiments: Problems with follow-up service and unresolved electrical issues.

Additional Ratings:
BirdEye: 4.7 stars based on 114 reviews, showing a high level of customer satisfaction.
Better Business Bureau (BBB): Not rated, and currently does not have any complaints filed.
Total Lead Smart Rating: 8.2

Conclusion:
Roy Electric LLC is a commendable choice for electrical services in Cary, NC, highlighted by their professionalism and efficiency. However, potential customers should be aware of occasional follow-through issues noted in reviews.

Member Since August 2024

Listing Id 401325

Contact Info

1249 Kildaire Farm Rd #106, Cary, NC 27511
(919) 659-5849
Lead Smart Rating :
8.2/10.0

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Listing location

1249 Kildaire Farm Rd #106, Cary, NC 27511

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Reviews

Mary Beth Hardie

2 weeks ago

Excellent work. Very fast and the two technicians were super nice thanks!

Jim _

3 weeks ago

When the installation began everything was great. The lead technician was knowledgeable and shared a lot of information. He left the company before the job was done. After they said they were finished, I found an outlet that wasn’t working. It took 2 calls to get them to come out and fix it. A month later I found another outside outlet that doesn’t work. Not calling them again.

Hassina A.

4 weeks ago

Félix and Spencer were excellent and professional. They arrived on time and did a great job. A+++

Country Slaughter

a month ago

Very professional, efficient. Would call them again.

Butch Stackhouse

a month ago

Roy Electric sent crew of 3 to finish wiring my new wine bar. Yafer, Alex & Hunter did are great job with the WAC lighting that I had purchased. I would recommend Roy Electric for custom cabinet lighting jobs

Jeff Smith

a month ago

Felix led the job. Very nice and professional. The ceiling fan replacement went very well. I had tried to install it myself and really made it worse. Felix diagnosed the weird problem quickly and fixed flickering lights in the dining room and converted garage fluorescent lights to LEDs. All with up front pricing. Diagnosed everything just by looking and knowing (except the ceiling fan, but that only took him about 5 minutes). Will definitely use again. All took less than 2 hours.

Jenny Zervakis

a month ago

Reliable, friendly and professional. Show up on time and gets job done. Will answer any questions you have or get back to you if need to research further.

David B

a month ago

The technicians came early. They were both professional and curtious. Diagnosed my problem, then got my stove working in no time. This is my second time using Roy Electric, they do a great job. Can’t go wrong with these guys.

Rajan Nagarajan

a month ago

I was recently introduced to Roy Electric in Cary NC. My experience using their services was simply outstanding. They were extremely responsive in terms of giving appointment times, were punctual, great follow-up, very reasonably priced, and fantastic customer focused attitude. Super impressed with their professional quality and attitude of service. I would use them for all my electrical needs in the future. Rajan

Tyler Tewksbury

2 months ago

Great experience.