One Call Electric in Cary-NC, North Carolina 27511

One Call Electric

108 Woodwinds Industrial Ct a, Cary, NC 27511

4.5 (34 reviews)

Overview:
One Call Electric is a reputable electrical service provider located in Cary, North Carolina. The company specializes in a variety of electrical services for both residential and commercial clients, ensuring timely and professional solutions for all electrical needs.

Services Provided:
– Electrical installations
– Electrical repairs
– Lighting installation
– Wiring and circuit work
– Inspection scheduling

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (919) 930-5969
Website: http://www.onecallelectric.net/

Customer Reviews and Sentiment:
One Call Electric has a solid rating of 4.5 stars based on 34 reviews.

Positive feedback highlights the company’s professionalism, timeliness, and quality workmanship. Customers have expressed satisfaction with the team’s ability to communicate effectively and complete projects efficiently.

Examples of positive reviews include:
“Brandan and his crew arrived on time and were friendly and professional… Nothing but good to say about these guys!” – Kendra Cope
“This company and the owner, Scott, are great to work with… professional, knowledgeable, and respond timely.” – Jacey Carpenter
“I can’t say enough good things about One Call Electric! Scott is VERY responsive…” – C Glenn 369

Conversely, some complaints focus on poor communication, missed appointments, and dissatisfaction with service quality.

Example of negative reviews include:
“Unprofessional and unreliable.” – Matt Ramsey
“Didn’t show up. Didn’t call. Didn’t text.” – Danny Parker

Review Summary:
Positive Sentiments: Professionalism, efficient service, responsive communication, high-quality work, satisfactory scheduling.
Negative Sentiments: Missed appointments, communication issues, complaints regarding service quality.

Additional Ratings:
BirdEye: 4.5 stars based on 34 reviews, consistent with overall positive customer experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been a few complaints regarding missed appointments and unresolved service issues.

Total Lead Smart Rating: 6.8

Conclusion:
One Call Electric appears to provide reliable electrical services in Cary, NC, characterized by a professional team and timely project completion. However, potential clients should consider the mixed reviews, particularly regarding communication and missed appointments, to make an informed decision.

Member Since August 2024

Listing Id 401333

Contact Info

108 Woodwinds Industrial Ct a, Cary, NC 27511
(919) 930-5969
Lead Smart Rating :
6.8/10.0

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Listing location

108 Woodwinds Industrial Ct a, Cary, NC 27511

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Reviews

Kendra Cope

2 months ago

Brandan and his crew arrived on time and were friendly and professional throughout the entire project. They did everything they could to avoid cutting through drywall. They listened to my concerns and provided ideas for solutions so that we had exactly what we wanted. They finished the whole project in just a few hours. The owner, Scott, provided a reasonable estimate in a short amount of time, scheduled the crew quickly, and was very accommodating to my schedule as a school employee. Nothing but good to say about these guys!

Pam McGowan

2 months ago

Many thanks to Brandon and Sam for the great work at my house! They were knowledgeable, kind and resolved my problems.

John Kennedy

5 months ago

Great company to work with! Crew was on time and completed the projects quickly including one added at the last minute. We would definitely use Scott again.

sami Lamir

6 months ago

Staff was friendly, knowledgeable, and professional. They finished my office “lighting” fast wand didn’t leave any mess. Highly recommend!!!

dave elkin

11 months ago

We had a Screened in porch built by Triangle Deck Builders and they contracted One Electric to do the electrical work. all went well until they never scheduled their inspections time or had to be reminded. Also the used the wrong Receptacles and had to be changed . The major issue we have had for 3 weeks and counting is they put in a 20.00 Rope lighting they got from Amazon and charged 500.00 for it and install along with it’s supposed to be hidden and yet we have a outside outlet and cover just sitting on the custom crown molding and have been told one it passes inspection for the 3rd try they will be back out and either Hard wire or put a hidden outlet up there .. Next step is to file with BBB SINCE PAID FOR INCOMPLETE WORK.. Have photo but not worth it

Matt Ramsey

2 years ago

Unprofessional and unreliable.

Jacey Carpenter

3 years ago

This company and the owner, Scott, are great to work with. I would highly recommend One Call Electric for your electrical needs. They are professional, knowledgeable, and respond timely.

Danny Parker

3 years ago

Made an appointment for an estimate for between 11am – 1pm today, Monday. Didn’t show up. Didn’t call. Didn’t text. I called them and was told the tech had been redirected to an emergency. I confirmed, they did have my contact info…just didn’t bother to let me know. They then wanted to reschedule for another day as if I was just calling in for the first time….lost my place, sent to the back of the line!:-/ Should have managed to get SOMEONE over TODAY or worst case, first thing in the morning!?!? Responsive service…hardly!! Would give zero stars if possible.

Shayne Latino

3 years ago

After my initial inquiry to have an outdoor fan installed in an area that didn’t have power, the scheduling was all done electronically. Technician arrived on time, ensured job was done 100% to my satisfaction and left the porch cleaner than he arrived. Will undoubtedly use One Call for any future electrical needs.

C Glenn 369

4 years ago

I can’t say enough good things about One Call Electric! Scott is VERY responsive and a wonderful person to work with!