Overview:
Electrical Service Providers, Inc. is an electrician company located in Burlington, NC. They specialize in electrical installations and services, particularly focusing on generator installations and related support.
Services Provided:
– Generator installation
– Electrical installations
– Yearly service for systems
– Residential electrical services
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (336) 228-3300
Website: https://www.4espnc.com/
Customer Reviews and Sentiment:
Electrical Service Providers, Inc. has received a mix of reviews across various platforms:
Google Reviews: 3.8 stars based on 10 reviews.
Positive feedback emphasizes the professionalism, quality of service, and courteous installation team. Customers appreciate the timely performance and thorough operations.
Examples of positive reviews include:
“Excellent service! Very professional and courteous installation team!” – Chris Holsapple
“From beginning to end a thoroughly professional operation… Technicians were courteous and hard-working.” – Tom Smith
Negative sentiments involve poor communication and a lack of follow-up, leading to dissatisfaction for some customers.
Examples of negative reviews include:
“We scheduled an appointment… He never showed up or called.” – Michelle Magario
“I called… I didn’t hear back from him in a weeks time.” – Justin Lawrence
Review Summary:
Positive Sentiments: Professionalism, good service quality, and courteous technicians.
Negative Sentiments: Poor communication and unreliability in scheduling.
Additional Ratings:
BirdEye: 3.8 stars based on 10 reviews, reflecting a similar trend of customer satisfaction with notable communication issues.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been two complaints in the last three years regarding communication and customer service.
Total Lead Smart Rating: 5.5
Conclusion:
Electrical Service Providers, Inc. offers reliable electrical services and generator installations in Burlington, NC, noted for their professional staff and quality installations. However, potential customers should be cautious about reported communication issues and responsiveness before proceeding with their services.
Member Since August 2024
Listing Id 400243