Aspire Electric, Inc.

Amy Ciccotti

5 months ago

The issue I had is with their billing. At the first visit, they sent a licensed electrician and an unlicensed helper. I was told that I would be charged only for the licensed electrician and not the unlicensed helper. When the invoice came, it was calculated incorrectly and I asked for and got a corrected invoice, which I paid. The second time they came out the same two guys as before were sent. This time I was charged $95/hr for the licensed electrician and $65/hr for the unlicensed helper. When I questioned the charge, I was told that both did work. Well, both guys did work the first time too, so this reasoning is awfully shady and underhanded. I can’t speak to the quality of work as my lights still flicker, $1,000 later.

Tim Johnsey

a year ago

$300 to install a generator inlet plug! **EDIT** The service manager came out to the house and we talked about my issues, and he was very understanding of my concerns. Even knocked off a little bit of my total bill and said that he would talk to the people above him about the possibility of a veterans discount in the future. Their team has gone above and beyond what I would have expected of a company, but their high rates still keep them from getting a much higher rating from me. Up from a 2 to 3 star. ****** I called Aspire to install a generator inlet plug. The service man that came out was very courteous and I feel was a good guy. Was kind of disapointed that the company van had a decal thanking veterans but did not offer a vet discount. I asked. I thought I had all of the needed parts for instilation, but the guy had to grab a wire from the van and needed to go get a different $15 circuit breaker from lowes (literally 2-miles from my house), which took almost 30 minutes, and of course the time he was gone was added to my total charge. It was odd that in that big van full of electrical suplies they didnt have a section for circuit breakers. The service man got here right at 8:30am as expected and was done by minutes after 10am, even after putting away his equipment and writting up the paperwork he was gone by 10:10 but I was still charged $260 for 2.5 hours of labor **They deducted 30 minutes from my bill after talking with the service manager. ** Am I happy with the service provided? Yes. The service man came in did his job and cleaned up after he was done. Would I call them again? No. They charge way to much for the service that was provided.

Lesa Brown

a year ago

I called Aspire Electric and informed him of my issue. Jim got to the property in 15 minutes. He informed me there storm outage I was not in town. I called 2 other companies and never got a call back. When I need an electrician, Aspire Electric will be my first choice.

Matthew Trez

2 years ago

Aspire sent Jim out to my home to help me with something minor. Not only was he prompt and one of the nicest people you could hope to meet, but his knowledge and skill was apparent from the moment he stepped through our door. I will recommend Aspire, and Jim, to anyone needing electrical help.

Jasmine Gray

2 years ago

It is January 2022. With all the internet and resources at our disposal (you’re selling solar energy for Gods sake) the last thing a potential customer wants is a jolly knock at their door at 1pm followed by unwanted (yet pleasant) conversation. Please end door to door solicitation.

Brian F.

2 years ago

Still have the same problem I had before I called and worried about a fire hazard. Called to complain and was responded to with very rude customer service. The electrician was nice enough, the billing/accounting lady though……If she treated my customers like she treated me, I’d fire her on the spot. Very unprofessional! They should aspire to do better.

Elliott Stroman

3 years ago

I called a lot of residential electric company Alliance confirmed the first to come the technician Mack came out he was very helpful assessed the problem and worked very hard to make sure the problem was fixed I would highly recommend this company to anyone who needs electric work done.

Al Rey

3 years ago

Mack was our technician, he was a pleasure to work with, very knowledgeable and extremely courteous. I have been hiring different electrical contractors for the better part of 40 years and I have never had such a wonderful experience. This is my Go To electrical company from now on! I used them for our Home and for our Business and we highly recommend them to everyone in need of any electrical work!

Marty Key

3 years ago

Excellent service. Setting up the appointment was easy. They explained the terms and conditions over the phone. The technician showed up on time and did great work. He consulted us with questions and suggestions. You could tell he there to do a good job and make sure we were satisfied. I would highly recommend them and would use them in the future without hesitation.

Keith Worstell

4 years ago

Super fast at a good price. Very satisfied.