Edwards Electric & Communications, Inc.

Overview:
Edwards Electric & Communications, Inc. is an electrical service provider located in Rochester, NY. The company focuses on delivering quality electrical work at reasonable prices, aiming to foster positive customer experiences.

Services Provided:
– Electrical installations
– Electrical repairs
– Customer service
– Reasonable pricing

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (585) 454-4450

Customer Reviews and Sentiment:
Edwards Electric & Communications, Inc. has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 6 reviews.

Positive feedback highlights the friendliness of the staff and the quality of work. Customers have praised their efficiency and reasonable pricing.

Examples of positive reviews include:
“Great people!” – Michael Shay
“I’ve used them in the past. They do great work at a reasonable price.” – Mike Kelly
“Rex and Darlene Edwards plan and execute solid work.” – Ellie Vinal

However, a complaint regarding communication stands out:
“Can anyone actually get this company to communicate and follow up with their customers?” – Todd White

Review Summary:
Positive Sentiments: Friendly staff, quality work, reasonable pricing.
Negative Sentiments: Issues with communication and follow-up.

Additional Ratings:
BirdEye: 4.3 stars based on 6 reviews, indicating generally positive customer satisfaction with some communication issues noted.
Total Lead Smart Rating: 6.5

Conclusion:
Edwards Electric & Communications, Inc. offers reliable electrical services in Rochester, NY, with a reputation for quality work and affordability. However, potential customers should take into consideration the mixed reviews, particularly regarding communication issues, before making a decision.