Ferraro Electric

Overview:
Ferraro Electric is a reputable electrical services company located in Bethpage, NY. Known for its commitment to quality and customer satisfaction, the company offers a variety of electrical services for residential clients, addressing both routine maintenance and more complex installations.

Services Provided:
– Electrical panel upgrades
– Lighting installations
– Electrical troubleshooting
– Generator installations
– Circuit box conversions

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (516) 259-3388
Website: https://www.ferraroelectriclongisland.com/

Customer Reviews and Sentiment:
Ferraro Electric has built a strong reputation, with an overall rating of 4.8 stars based on 53 reviews on various platforms.

Positive feedback highlights the company’s professionalism, quick response times, and fair pricing. Customers frequently commend the expertise and courtesy of the team, especially Jerry, who is mentioned often in praise.

Examples of positive reviews include:
“Jerry went above and beyond to locate our problem no less on a Sunday.” – Laurie Slominski
“Absolutely the best out there, super fair pricing, on time, and great work.” – Popkin Brogna Jujitsu
“Ferraro Electric performed a neat professional job, with minimal downtime.” – Robert Ivers

Negative feedback includes complaints about unprofessionalism and unreliability from a small number of customers, with experiences of jobs left incomplete or lack of communication.

Examples of negative reviews include:
“Most unprofessional business owner and electrician company I’ve seen.” – Cynthia Bohenek
“Did not show up and then stopped answering my calls.” – Danielle Sierra

Review Summary:
Positive Sentiments: Professionalism, prompt service, fair pricing, thorough work, and reliability.
Negative Sentiments: Instances of unprofessional behavior, communication issues, and incomplete work.

Additional Ratings:
BirdEye: 4.7 stars based on 53 reviews.
Better Business Bureau (BBB): The business is accredited with a rating of A+. There are no complaints recorded in the last three years.

Total Lead Smart Rating: 8.1

Conclusion:
Ferraro Electric is a solid choice for electrical services in Bethpage, NY, praised for its quality work and customer service. While there are a few complaints about professionalism, the overwhelming positive feedback suggests a reliable contractor for various electrical needs. Potential customers should consider the overall positive reputation while remaining aware of the negative experiences reported by a small number of clients.