Vineland Municipal Electric

Overview:
Vineland Municipal Electric is a municipal electricity provider located in Vineland, NJ. The company is tasked with delivering power to its customers and is known for setting its own policies and regulations governing service delivery.

Services Provided:
Electric power delivery, service regulation, customer service.

Hours of Operation:
Monday to Friday 8 AM to 4 PM
Closed on weekends.

Contact Information:
Phone: (856) 825-5094

Customer Reviews and Sentiment:
Vineland Municipal Electric has received predominantly negative reviews across various platforms:

– Google Reviews: 2.5 stars based on 4 reviews.

Negative feedback pinpoints the company’s rigid policies, lack of responsiveness, and overcharging issues. Customers have expressed frustration regarding abrupt power shut-offs and inadequate customer service.

Examples of negative reviews include:
“They can and WILL shut you off for whatever reasons they FEEL like.” – J. D. Smith
“They don’t respond on weekends. They overcharge.” – Ben Zukerman

The reviews reveal a consensus that the service lacks empathy and reliability, with some customers feeling trapped due to the lack of alternative electricity providers.

Review Summary:
Positive Sentiments: Limited, as the reviews largely convey dissatisfaction with the service.
Negative Sentiments: Inflexible policies, poor communication, unresponsiveness on weekends, overcharging, and unreliable service.

Additional Ratings:
BirdEye: 2.5 stars based on 4 reviews, reflecting a similar trend of customer dissatisfaction with significant issues noted.
Total Lead Smart Rating: 3.0

Conclusion:
Vineland Municipal Electric appears to be a subpar choice for electricity service in Vineland, NJ, primarily due to its negative reputation. Potential customers should proceed with caution, given the numerous complaints related to service interruption and poor customer support.