Overview:
TGM Services is a contractor-based company located in Hackettstown, NJ. Known for its extensive expertise in electrical and other contracting services, TGM Services specializes in residential and commercial installations and repairs, emphasizing professionalism and customer satisfaction.
Services Provided:
– Electrical installations and repairs
– Appliance installation (e.g., dishwashers)
– Heating system services
– Backup power systems (transfer switches)
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (908) 852-6355
Website: http://www.tgmservices.com/
Customer Reviews and Sentiment:
TGM Services has received a mix of reviews across various platforms:
Google Reviews: 4.3 stars based on 42 reviews.
Positive feedback highlights the company’s professionalism, knowledge, and cleanliness in service. Customers frequently commend technicians for their thorough explanations, prompt service, and friendly demeanor.
Examples of positive reviews include:
“I could not be happier with the service or the professionalism…” – Peter Leiser
“Extremely pleased with this service…” – Lolly Chessie
“We were always satisfied with services provided…” – Nuray Aksu
Negative sentiments have emerged regarding communication issues and perceived overcharging. Some customers expressed frustration over service charges, particularly when they felt the services were unnecessary or poorly communicated.
Examples of negative reviews include:
“I was desperate when found a leak in our basement… This seems very highly unprofessional…” – Aarnica Murugaiyan
“Extremely disappointed with this company…” – George Caro
Review Summary:
Positive Sentiments: Professional service, knowledgeable staff, cleanliness, and prompt response times.
Negative Sentiments: Communication issues, perceived overcharging, and unprofessional conduct regarding service charges.
Additional Ratings:
Total Lead Smart Rating: 6.8/10
This rating reflects the overall customer satisfaction and quality of services while considering the mixed reviews and recurring complaints regarding pricing and service issues.
Conclusion:
TGM Services is a viable option for electrical and contracting needs in Hackettstown, NJ, renowned for their professionalism and thoroughness in service. However, potential clients should heed the mixed reviews, especially regarding pricing and communication, before making a decision.
Member Since August 2024
Listing Id 416857