Overview:
Commonwealth Electric Company of the Midwest is an experienced electrician service located in Omaha, NE. Specializing in commercial and industrial electrical services, the company is noted for its employee ownership and dedication to customer satisfaction.
Services Provided:
– Commercial Electrical Services
– Industrial Electrical Services
– Customer support
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (402) 331-1414
Website: https://commonwealthelectric.com/omaha
Customer Reviews and Sentiment:
Commonwealth Electric Company of the Midwest has received a strong rating of 4.5 stars based on 25 reviews across various platforms.
Positive feedback emphasizes exceptional customer service, professionalism, and the experience of employees. Customers have appreciated the quality of work and the company’s long-standing presence in the area.
Examples of positive reviews include:
“Excellent customer service. Devoted employees at all levels.” – Gil Stensrud
“Great company for all your electrical needs. Very professional.” – Mike Martinez
“One of the Midwests Best Electric company’s. Excellent service from the top down.” – Joe Mancuso
However, there are negative sentiments regarding unprofessional behavior from some employees during on-site interactions, as well as concerns about delayed responses for quotes.
Examples of negative reviews include:
“They don’t leave any room for semi’s to maneuver… Very unprofessional.” – Daniel G
“My company has been waiting for over 2 weeks to receive a quote back….” – Mike Love
Review Summary:
Positive Sentiments: Exceptional customer service, professionalism, experienced employees, reliable.
Negative Sentiments: Occasional unprofessional behavior, delays in quote responses.
Additional Ratings:
BirdEye: 4.5 stars based on 25 reviews, indicating a generally favorable customer experience with some expressed grievances.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 7.8
Conclusion:
Commonwealth Electric Company of the Midwest presents a solid choice for electrical services in Omaha, NE, well-regarded for its customer service and professional staff. However, potential clients should consider the mixed reviews regarding on-site professionalism and response times when deciding to engage their services.
Member Since August 2024
Listing Id 437895