Heartland Electric in Grand Island, Nebraska 68803

Heartland Electric

3935 Westgate Rd, Grand Island, NE 68803

4.6 (18 reviews)

Overview:
Heartland Electric is a reputable electrical service provider located in Grand Island, NE. Known for their responsive customer service and professionalism, they offer a range of electrical solutions including installations and repairs for both residential and commercial needs.

Services Provided:
– Electrical installations
– Wiring for residential and commercial spaces
– Outlet installations
– Troubleshooting and repairs

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (308) 385-4600
Website: http://www.heartlandelect.com/

Customer Reviews and Sentiment:
Heartland Electric has garnered positive feedback with an overall rating of 4.6 stars across 18 reviews.

Examples of positive reviews include:
“Good job, very professional” – Ralphy Camacho
“They are fast, efficient, and easy to work with.” – Landon Halouska
“Highly recommend Heartland Electric.” – Jeremy Webb

However, there is one negative sentiment highlighting a major service issue:
“Poor professionalism and record keeping for such a large company.” – Erin Romans

Review Summary:
Positive Sentiments: Professionalism, responsiveness, efficiency, and clean work.
Negative Sentiments: Documented cases of inefficient service, poor communication, and issues with billing processes.

Additional Ratings:
BirdEye: 4.6 stars based on 18 reviews, reflecting similar customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.5

Conclusion:
Heartland Electric demonstrates a solid reputation for their electrical services in Grand Island, NE, with many customers praising their professionalism and quick response times. However, potential clients should consider the documented customer service issues related to communication and billing before availing themselves of their services.

Member Since August 2024

Listing Id 415489

Contact Info

3935 Westgate Rd, Grand Island, NE 68803
(308) 385-4600
Lead Smart Rating :
7.5/10.0

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Listing location

3935 Westgate Rd, Grand Island, NE 68803

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Reviews

Ralphy Camacho

6 months ago

Good job, very professional

Seandra Temple

2 years ago

Great atmosphere

Erin Romans

2 years ago

First electrician they sent to wire my basement did the original estimate and did good work, completing 70% of the work. He said he would come back in a couple weeks and finish. No one returned for months. After calling multiple times and leaving messages each time, still nothing. After almost a year of calling and going into the office, finally someone came out. They were inefficient, and wired multiple things incorrectly, causing them to take 3 times as long to do the remaining work. I paid my original estimate in full. Then, after 4 years, they sent me a remaining bill for labor through a collection agency, even though the extra labor was because of their employee errors. They have no records of the work done for me, except for this ‘labor’ bill. But they have records of all the money I have already paid. Poor professionalism and records keeping for such a large company.

Landon halouska

3 years ago

They are fast efficient and easy to work with. I had them install several outlets for me and the work was clean with proper wireing very professional work! They left my house cleaner then when they got there!!

jeremy webb

3 years ago

I use Heartland Electric for a wide range of work at Eakes Office Solutions. Responsiveness, Professionalism, Integrity and Work Performed is always top notch. Highly recommend!

Joel Sanders

3 years ago

They are a great veterinary clinic They also give you very good instructions on how to take care your pet want to visit them and they have determined treatment in the explain it very very detailed I like them very muchRecommend him to anyone who wants to take care of their pet the best they can.

Aero Mustang

3 years ago

Moved our electrical plug-in on a finished wall and did a professional job.

Jerry Lyons

3 years ago

Heartland Electric (Brad) was professional and had a quick response to our call. Jeremy who came to our house to fix the problem was very knowledgeable, professional and had the situation fixed in a timely manner. Highly recommend Heartland Electric.

TLS

3 years ago

Quick response time. Go the extra mile

Abby Kaylor

4 years ago

The electricians were outstanding on a large commercial project they did for me. They were so efficient. When they finished early with all their tasks they assisted the club with relocating merchandise which was not required of them. Great team to work with!