Action Electric, Inc.

Jerrold Gordon

a year ago

Worst company ever!!! I do not usually do reviews. We contact this company for some breaker box problems in our home. The tech they sent took apart the entire breaker box and stated that he would need to come back the next day. Left the box all apart and never came back. We have to hire a real electrician to fix their job and the job they said it was was at the pole which the electric company was responsible for. Action stated that they used a part off their truck and charged us 225.00 for that. Never happened!!! When it was all said and done the power company fixed the problem and we hired an electrician to fix Actions mess they left. We did receive one bill. Totally forgot about it with all the problems we were having at the time. They stated they sent many reminders. Well that may be so but they have to make sure they are sending it to the correct person. Totally had our last name wrong. My neighbor is the one that got the bill from the collection agency and brought it to us. No calls nothing from this company. The lady working the front desk is not the kindest person. And to her- in business you need to be kind. That is how you keep customers- you never know what kind of day a person is having so make sure you are kind. I am more then happy to pay the extra 12 dollars to the collection agency just so I do not have to deal with this company ever again. I own many rental properties and this company will never be visiting any of them again. They could not even tell us the part they said that they used off the truck. There are many great electricians in Billings. Not Action!!!

Nicholas Ottoy

2 years ago

I thought Jerry Pugh was friendly. I wanted new recessed can lights put in our ceiling. When I told him about the job, he said I had bought the wrong can lights and that he didn’t think he could get power through the ceiling to my attic. He assessed, looked in my attic, and called someone about the job. He then came back to tell me there would be no access for power in my attic. He did cut some old wiring out of my basement. So after 2 hours and $180 later, my initial job request wasn’t going to be done and it cost me a lot of money. Is this reasonable practice? I was annoyed that Jerry did give me any other options for these lights to go in my ceiling. Maybe this is no way they could do it, but it wasn’t very reassuring. I think an assessment first at no cost would have been helpful.

Patrick M

2 years ago

Truly a pleasure to review Action Electric! Kieth came out several times during my remodel and did all that I was quoted on and accommodated some requested changes with no increase in cost. I highly recommend Action Electric!

Bonnie Levang

2 years ago

Action Electric has done many small jobs for me and a huge job when my roof caved in. They rewired every thing in my ceiling. I would and have highly recommended them to friends & family.

Erik Olson

2 years ago

Very professional and thorough. Owner helped us out a lot in our move. Would recommend Action Electric to anyone.

Elizabeth Frenzel

3 years ago

You might want to let your employees know that they should obey all posted speed limit signs. Nutter Blvd is 25 mph. This is not a racetrack!!

MOOSEDROOL Moos

3 years ago

Great Service, very professional

Michael Henning

4 years ago

Absolutely awesome service. A+

Tere Rodriguez

5 years ago

Dan was the electrician, Dan came to my house on June 30th which was a Sunday morning because air conditioner not working. He was very professional, nice and accommodating. He had plans with his family and never once appeared rushed or irritated due to the fact that he was called on Sunday morning. He also was informative and explained to me the process. Give this young man a raise!!! Highly recommend.

Rhyno Stinchfield

5 years ago

These guys are the best in Billings. I’ve hired them for both commercial work and for my own home. Professional and friendly. Would give them 6 stars if I could.