Overview:
Mattco Electrical Services is an established electrician company located in St. Louis, MO, offering a range of electrical services. With a commitment to quality and customer satisfaction, the company has received various reviews that highlight both positive experiences and some areas of concern.
Services Provided:
– Electrical repairs
– Installation of lighting
– Electrical troubleshooting
– Assessment and estimates for electrical work
– Remodeling electrical systems
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (314) 762-6413
Customer Reviews and Sentiment:
Mattco Electrical Services has experienced mixed reviews across multiple platforms:
Google Reviews: 4.4 stars based on 14 reviews.
Positive feedback emphasizes the company’s professionalism, thorough communication, and quality workmanship. Customers have praised the technicians for being knowledgeable and detail-oriented.
Examples of positive reviews include:
“Professional, clean, and all-around great service.” – Alejandra Myers
“The technician was very professional, knowledgeable and personable.” – Wayne Franklin
“Very responsive, knowledgeable and reasonable.” – Gloria Simmons
On the other hand, there are notable complaints regarding customer service and reliability:
“I was met with, ‘Mam, I understand. Someone will call you back’ (they never did).” – Johanna Neuman
“Scam” – Deionna Ferguson
Review Summary:
Positive Sentiments: Professionalism, quality workmanship, responsive communication, and knowledgeable technicians.
Negative Sentiments: Issues with reliability, customer service responsiveness, and instances of service cancellations.
Additional Ratings:
BirdEye: 4.4 stars based on 14 reviews, reflecting a similar trend of customer satisfaction but with an evident risk of negative experiences.
Total Lead Smart Rating: 7.1
Conclusion:
Mattco Electrical Services demonstrates a strong commitment to professionalism and quality in electrical services in St. Louis, MO. While many customers report excellent experiences and recommend their services, potential clients should remain cautious and aware of the mixed reviews regarding reliability and customer service before making a hiring decision.
Member Since August 2024
Listing Id 452002