Complete Electrical Solutions in Springfield-MO, Missouri 65802

Complete Electrical Solutions

715 W Tampa St, Springfield, MO 65802

4 (55 reviews)

Overview:
Complete Electrical Solutions is a reputable electrician service located in Springfield, MO, specializing in various electrical installations and repairs. They have built a strong reputation for their reliability and commitment to customer satisfaction, servicing both residential and commercial clients.

Services Provided:
– Electrical installations
– Light fixture setups
– Main breaker repairs
– EV charger installations
– General electrical repairs and maintenance
– Commercial electrical services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (417) 831-8039
Website: http://completeelectrical.biz/

Customer Reviews and Sentiment:
Complete Electrical Solutions has a rating of 4.0 stars based on 55 reviews.

Positive feedback emphasizes their professionalism, promptness, and quality of work. Customers have consistently praised their friendly technicians, affordability, and effective communication during services.

Examples of positive reviews include:
“Great experience with the Complete team at multiple commercial locations, they go out of their way to do the right thing.” – Jacob Addotta
“Outstanding service level… had me up and running in no time.” – Brad Clark
“Couldn’t be happier! They are reasonable, responsible and efficient.” – Jim Lindsay

However, a negative review pointed out issues with billing transparency and poor customer service when addressing invoice discrepancies.
“I received a bill and it was twice as much as what I expected… they did nothing to rectify it.” – Martin Johnson

Review Summary:
Positive Sentiments: Professionalism, prompt service, quality workmanship, reasonable pricing, effective communication, and friendly staff.
Negative Sentiments: Lack of billing transparency, issues with customer service regarding invoice disputes.

Additional Ratings:
BirdEye: 4.0 stars based on 55 reviews, indicating a balanced perspective with some customer challenges noted.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There’s one complaint noted regarding billing practices.
Total Lead Smart Rating: 7.2

Conclusion:
Complete Electrical Solutions stands out for its dependable and professional electrical services in Springfield, MO. While they receive significant praise for their workmanship and customer relations, prospective clients should exercise caution regarding billing practices as indicated by recent reviews.

Member Since August 2024

Listing Id 451616

Contact Info

715 W Tampa St, Springfield, MO 65802
(417) 831-8039
Lead Smart Rating :
7.2/10.0

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Listing location

715 W Tampa St, Springfield, MO 65802

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Reviews

Martin Johnson

2 weeks ago

I have used Complete Electric in the past and have been very happy with their service. Recently, I called to find out what their hourly rate was to install some light fixtures and set up an appointment. They did the work and I received a bill and it was twice as much as what I expected. They didn’t tell me that they would be sending two people and it would be double the rate. When I called about the invoice and what I was told they did nothing to rectify it. One of the people they sent was a trainee and they said the only time they wouldn’t charge for two people was if it was a trainee situation. I pointed out that it was a trainee but still refused to adjust the bill. They do great work but just be aware of this and ask more questions if setting up an appointment.

Jacob Addotta

2 months ago

Had a great experience with the Complete team at multiple commercial locations, they go out of their way to do the right thing and go beyond. Great with new or remodels, Corbin has also been a great great help! Keep it up team!

Michael Vest

4 months ago

I’m a DIY guy, but there are certain electrical tasks I would rather not chance. That’s when I call these guys. Every time the electrician works with me, puts up with my questions, and walks me through what they are doing and why. Veey affordable solutions. I’ll keep calling, don’t worry 😉 Sorry about the photo, but I couldn’t resist 😆

Brad Clark

7 months ago

Main breaker went out Saturday, called in spoke to Mike the owner, he was awesome and reponded immediately. Chris was dispatched to help. Wow, the service level between the two of them was OUTSTANDING. Chris showed shortly after i called, had me up and running in no time. Thank you both for the professionalism, service, communication, and simply taking care of a client. A lost art and you guys crushed it.

Tom Nault

8 months ago

They came to the house to install an EV charger in a somewhat complicated location, going from a first floor wall 60 feet from the upper floor garage wall and behind an ICF wall. Chris and Chris got to work and did an excellent job of getting exactly what I needed done. Nice people too. I will definitely use them again and the price was completely reasonable for the work performed. Thanks CES!

Jim Lindsay

2 years ago

Checked the reviews. Thought I would give them a try. Am 81 years old. Have used many services through the years. Mostly handyman that usually try to bump up the price. Ended up doing things over or taking care of them myself. At my present age my wife tells me to have them done! Used Complete Electrical Solutions. Couldn’t be happier! Large enough to do anything you need. Nice enough to do what you want. I’m usually very critical. They are reasonable, responsible and efficient. My best compliment. I WOULD USE AGAIN! Thanks!!

barry agee

2 years ago

The best electric company in town fair price honest workers

Jordan Carmichael

2 years ago

Complete Electrical Solutions should be your go to for any electrical needs, they are the best in the business

DINK h

2 years ago

Very professional and very knowledgeable. Thank you

Mary Warner

2 years ago

Always do a great job.