Midway Electric Inc. in Columbia-MO, Missouri 65202

Midway Electric Inc.

7301 W Henderson Rd, Columbia, MO 65202

4.4 (29 reviews)

Overview:
Midway Electric Inc. is an established electrical service provider located in Columbia, MO. The company specializes in a variety of electrical services, catering to both residential and commercial needs with a focus on customer satisfaction and quality workmanship.

Services Provided:
– Residential electrical installations
– Lighting installation
– Troubleshooting electrical issues
– Customer service and consultation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (573) 446-2484
Website: http://www.midwayelectricinc.com/

Customer Reviews and Sentiment:
Midway Electric Inc. has a favorable rating of 4.4 stars based on 29 reviews.

Positive feedback emphasizes the professionalism, politeness, and proficiency of the technicians, with customers often mentioning successful problem-solving and reasonable pricing.

Examples of positive reviews include:
“Wonderful service… very professional and was so polite.” – Dodie Jones
“Our service worker was knowledgeable, courteous, and informative.” – Rhonda Shields
“Only place to use in Columbia… great service!” – TOW SUPPORT

The complaints revolve around issues with customer service and unresolved electrical problems, where one customer reported inadequate solutions after a significant expense.

Examples of negative reviews include:
“Poor customer service.” – Mike Miracle
“Over $500 later and my lights are still not working.” – the Brokenhearted

Review Summary:
Positive Sentiments: Professionalism, courteous service, effective problem-solving, reasonable pricing, and good customer support.
Negative Sentiments: Instances of poor customer service and unresolved electrical issues.

Additional Ratings:
BirdEye: 4.4 stars based on 29 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been occasional complaints regarding service effectiveness.
Total Lead Smart Rating: 7.1

Conclusion:
Midway Electric Inc. appears to be a reliable choice for electrical services in Columbia, MO, recognized for its professional staff and reasonable pricing. However, potential customers should take note of some negative feedback regarding service effectiveness and unresolved issues, suggesting a degree of variability in customer experiences.

Member Since August 2024

Listing Id 404538

Contact Info

7301 W Henderson Rd, Columbia, MO 65202
(573) 446-2484
Lead Smart Rating :
7.1/10.0

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Listing location

7301 W Henderson Rd, Columbia, MO 65202

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Reviews

Dale Kohlhoff

2 weeks ago

We had Corbin out to install a run of residential fiber. He was polite, adept, and demonstrated impressive attention to detail. I would invite him back without hesitation. Michelle and Brandon and also stellar to deal with … when this job came up I never considered calling anyone else. As you can tell, our internet is working! Thanks, all!

Dodie Jones

5 months ago

Wonderful service. The young man who came to my house was very professional and was so polite. He installed two lights in my hallway and cleaned up all the mess and carried all the boxes away.

Mike Miracle

a year ago

Poor customer service.

Rhonda Shields

a year ago

OMG! You hear so much about how expensive electrical work is. So not the case with Midway Electric. Our service worker was here for an hour and fixed so many different issues we had going on. He was knowledgeable courteous and informative. When he gave us our bill I was surprised. They are a very good company and I will without a doubt going to call them again without hesitation for any electrical needs! Thanks for your outstanding service!

TOW SUPPORT (Tow Support)

a year ago

Only place to use in columbia great guys great price best service !!!!

Starlite0Starbrite

2 years ago

Helping your childrens great grandchildrens children not have to live on plastic island!

the Brokenhearted

2 years ago

Over $500 later and my lights are still not working. He stood around a lot ‘thinking’ about the problem. He got the lights on but didn’t know how he did it then the lights went back off a couple days later. I pretty much have nothing to show for the time and money. On top of that he charged for 6 hours but was only here 4 1/2. At one point he said ‘your Dad is paying for this, right?’ as if he didn’t think money was an issue. Anyway I was kinda just bummed at the whole situation.

Gene DeVore

3 years ago

Best customer service in town!!

Gail Meyers

3 years ago

Steve did excellent work. Job turned out to be more complicated than I thought. It looks great and I finally have lights and outlets that work.

Asa Thompson

3 years ago

Mark was great. Fixed a bunch of electrical problems we had and the price was reasonable.