Powerhouse Electric

Overview:
Powerhouse Electric is an electrician service based in Shakopee, MN. The company primarily provides electrical repair and installation services, catering to residential and commercial needs.

Services Provided:
– Electrical troubleshooting
– Wiring installations
– HVAC and AC electrical work
– Electrical panel installation
– Garage heater installation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (952) 233-5404

Customer Reviews and Sentiment:
Powerhouse Electric has received mixed reviews across various platforms:

Google Reviews: 3.1 stars based on 8 reviews.

Positive feedback highlights helpfulness, professionalism, and punctuality. Customers have appreciated the clarity in the explanation of electrical issues and the efficiency of the services provided.

Examples of positive reviews include:
“Chad was super helpful in explaining what my electrical problems are and how to fix them.” – Shelly Ramirez
“They arrived on time, were very friendly, and finished the installation of my garage heater in a timely manner.” – Ryan Nelson

Negative feedback points to issues such as missed appointments, lack of communication, and unsatisfactory work quality.

Examples of negative reviews include:
“After meeting during my furnace installation, I called the owner for service work. He failed to show up.” – OK Fine
“I contacted them several times without response… They blamed it on my pool equipment.” – Adam Bell

Review Summary:
Positive Sentiments: Helpful staff, professional, timely service, clear communication regarding electrical problems.
Negative Sentiments: Missed appointments, lack of responsiveness, unprofessional behavior, and unsatisfactory work quality.

Additional Ratings:
BirdEye: 3.1 stars based on 8 reviews, indicating a trend of customer dissatisfaction alongside occasional positive feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service reliability.
Total Lead Smart Rating: 4.5/10

Conclusion:
Powerhouse Electric appears to be a service with potential but currently faces challenges regarding reliability and service quality in Shakopee, MN. While some customers have highlighted positive experiences, numerous complaints about unresponsiveness and professionalism may warrant caution for potential clients.