ASP Cloquet in Cloquet, Minnesota 55720

ASP Cloquet

1017 Cloquet Ave, Cloquet, MN 55720

4 (22 reviews)

Overview:
ASP Cloquet is an HVAC contractor based in Cloquet, MN. The company offers various heating, ventilation, and air conditioning services, primarily focused on ensuring efficient climate control for residential and commercial properties.

Services Provided:
– Furnace installation and servicing
– Central air conditioning repair and installation
– General HVAC maintenance
– Residential HVAC needs

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (218) 879-6698
Website: www.allserviceprofessionals.com/locations-cloquet

Customer Reviews and Sentiment:
ASP Cloquet has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 22 reviews.

Positive feedback highlights the company’s professionalism, fair pricing, and efficient service. Customers appreciate the courteous staff and the quality of work provided.

Examples of positive reviews include:
“Honest, professional and courteous, very fair prices, excellent and efficient work.” – Julianne E
“Excellent service!!! OUTSTANDING!!!” – Aliza Vernon
“Technicians were on time, very professional and polite from start to finish.” – Dallas Schilling

However, negative feedback includes comments regarding billing practices and discrepancies in service expectations.

Examples of negative reviews include:
“THESE ARE OLD REVIEWS FROM TOLLERUD HEATING AND COOLING – IT WAS BOUGHT OUT BY ASP OF HERMONTOWN.” – JackoftheLantern
“They wanted to charge me $135.00 just to come out… What a rip off.” – Gary Harley

Review Summary:
Positive Sentiments: Professionalism, honesty, fair pricing, and efficient service.
Negative Sentiments: Issues with communication and discrepancies in service expectations.

Additional Ratings:
BirdEye: 4.0 stars based on 22 reviews, reflecting a similar trend of customer satisfaction with some concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a couple of complaints in the last three years regarding service expectations.

Total Lead Smart Rating: 6.5

Conclusion:
ASP Cloquet seems to be a competent choice for HVAC services in Cloquet, MN, with notable strengths in professionalism and customer service. However, potential customers should be cautious of the mixed reviews and varying experiences reported.

Member Since August 2024

Listing Id 403998

Contact Info

1017 Cloquet Ave, Cloquet, MN 55720
(218) 879-6698
Lead Smart Rating :
6.5/10.0

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Listing location

1017 Cloquet Ave, Cloquet, MN 55720

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Reviews

Julianne E

4 months ago

Honest, professional and courteous, very fair prices, excellent and efficient work.

JackoftheLantern

8 months ago

THESE ARE OLD REVIEWS FROM TOLLERUD HEATING AND COOLING – IT WAS BOUGHT OUT BY ASP OF HERMONTOWN – NOT THE SAME COMPANY OR SERVICE YOU MAY BE EXPECTING

MrKjlock

a year ago

We had them come out to help with a central air issue. He worked fast and answered all my questions. Gave me peace of mind. They installed my furnace and handled all my hvac needs for 15 yrs. I highly recommend them.

Gary Harley

2 years ago

They wanted to charge me $135.00 just to come out. I asked them if they knew what short cycling is. They said that they would would have to see for their shel. The guy I spoke to got mad at me because I told him to forget it. What a rip off.

Aliza Vernon

2 years ago

Excellent service!!! OUTSTANDING!!! Words cannot describe how thankful I am for their help!! Mark—YOU ROCK!!

Dallas Schilling

3 years ago

My grandparent just had a new high efficiency unit installed. Technicians were on time, said the install may take two days, although they completed it in one. Very professional and polite from start to finish. Installation of the unit is clean looking, very nice work. Highly recommend Tollerud and their technicians!

3 years ago

They installed a new furnace for me last year and did a great job, I have been happy with it. I had questions and they were very knowledgable and willing to answer. Also, whenever I have called with questions they have been very nice.

Patrick McCarthy

3 years ago

Honest, good prices, excellent work. Great guys to do business with.

Tammy J

3 years ago

Connor services my furnace for Winter today. Nice guy, dogs liked him which means something to me. Prompt, up front, and left the area clean. Furthermore, when I called to schedule I spoke with Rich. He was in the middle of something and asked if he could call me in the afternoon. He followed through calling me back, and it was shortly after noon. I’m VERY HAPPY I called Tollerude to service my furnace.

Cole Jubie

4 years ago

Had an excellent experience with them last year when they serviced my boiler and bled the radiators. That gets 5 stars. They get 1 star because today I called to ask about installation of water heaters and the guy on the phone wouldn’t answer my questions. Asked if I could purchase a water heater and have it installed and he wouldn’t say yes or no. Only that you are 2 weeks out. Still don’t know if that is a service even provided.