Overview:
Genz-Ryan Heating, Cooling, Plumbing, & Electrical is a comprehensive service provider located in Burnsville, MN. With a robust focus on HVAC solutions, the company also extends its expertise to plumbing and electrical services, making it a versatile choice for homeowners.
Services Provided:
– Heating and cooling installation and repair
– Air conditioning maintenance
– Plumbing services
– Electrical services
– Professional consultations and diagnostics
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (952) 388-2834
Website: https://www.genzryan.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing
Customer Reviews and Sentiment:
Genz-Ryan Heating, Cooling, Plumbing, & Electrical has received a mix of reviews from customers.
Google Reviews: 4.7 stars based on 5522 reviews.
Positive sentiments highlight their professionalism, quick response times, and thorough explanations provided by technicians. Example reviews include:
“Thank you Dalton and Carlos for your expertise and professionalism.” – Kathy H
“Kirk was incredible! His professionalism and care for [the] house was second to none.” – Race Hopper
“Excellent service from Genz Ryan once again. Dane did an exceptional job.” – Dave S
Conversely, several negative reviews express concerns about high costs and perceived dishonesty regarding service recommendations. For instance:
“Genz-Ryan told me something specific was wrong… but couldn’t guarantee any of those would fix it! ARE THEY INSANE!?” – Allie Mosley
“They were trying to take us for fools… what a bad company!” – Bobby V Van Muyden
Review Summary:
Positive Sentiments: Professional and knowledgeable technicians, quick response times, clear communication, and thorough service.
Negative Sentiments: High service costs, dissatisfaction with service recommendations, and experiences of feeling misled.
Additional Ratings:
BirdEye: 4.7 stars based on 5522 reviews, indicating a consistent level of customer satisfaction despite some negative feedback.
Better Business Bureau (BBB): The business is not accredited, and while no rating is given, they have a history of mixed reviews.
Total Lead Smart Rating: 7.5
Conclusion:
Genz-Ryan Heating, Cooling, Plumbing, & Electrical is a well-regarded service provider in Burnsville, MN, known for their knowledgeable staff and prompt service. However, potential customers should weigh both the positive and negative reviews, particularly regarding service costs and recommendations, before making a decision.
Member Since August 2024
Listing Id 400317