Overview:
Leslie Electric Company is a locally-owned electrician service based in Pontiac, MI. Known for providing a range of electrical supplies and services, they cater to both residential and commercial clients.
Services Provided:
– Electrical supplies
– Customer service support
– Generator sales and installation
– General electrical assistance
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (248) 332-9106
Customer Reviews and Sentiment:
Leslie Electric Company has received a mix of reviews across several platforms:
Google Reviews: 4.4 stars based on 21 reviews.
Positive feedback emphasizes great pricing, friendly staff, and outstanding customer service.
Examples of positive reviews include:
“Great price on wire and super friendly staff helped me out!” – John D
“I can’t say enough about the quality of customer service.” – C P
“Great service and prices.” – grant gerhard
However, some feedback reflects dissatisfaction regarding customer service, with multiple reviewers noting unhelpful interactions.
An example of a negative review includes:
“extremely rude.” – Lauren Sosa
“Horrible communication recently.” – Burton Bonham (Chuck)
Review Summary:
Positive Sentiments: Great pricing, friendly staff, outstanding customer service, helpful installation assistance.
Negative Sentiments: Rude interactions, poor communication, and availability issues.
Additional Ratings:
BirdEye: 4.4 stars based on 21 reviews, indicating a positive experience overall.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding customer service interactions.
Total Lead Smart Rating: 6.8
Conclusion:
Leslie Electric Company offers a variety of electrical services in Pontiac, MI, with strengths in pricing and customer service. However, potential customers should be mindful of the mixed reviews regarding communication and some negative experiences before deciding to use their services.
Member Since August 2024
Listing Id 441765