Overview:
Gator Electric Company is an electrical services provider located in Clawson, MI. The company specializes in various electrical services, although their reputation suggests a mix of experiences with customer satisfaction.
Services Provided:
– Electrical repairs
– Estimates for electrical work
– Thermostat installations
Hours of Operation:
Information not available.
Contact Information:
Phone: (248) 817-8523
Customer Reviews and Sentiment:
Gator Electric Company has received mixed reviews across various platforms:
Google Reviews: 2.6 stars based on 5 reviews.
Positive feedback highlights prompt service and thorough estimates. Customers particularly noted the professionalism and courteous nature of the staff. Examples of positive reviews include:
“They did a great job… Michael was very courteous, informative, and professional.” – Tracy Thomason
“Very prompt service but pricy.” – Chuck Austin
However, there are notable negative sentiments regarding dishonesty, unreliability, and inadequate customer service. The complaint mentioned that the service was not completed satisfactorily and resulted in unnecessary additional visits. One critical review stated:
“Dishonest and unreliable… Service is questionable and you will have to redo work.” – Scott Crosby
Review Summary:
Positive Sentiments: Prompt service, professional staff, clear estimates without unexpected charges.
Negative Sentiments: Issues with reliability, overcharging, and inadequate customer service.
Additional Ratings:
BirdEye: N/A (not available)
Better Business Bureau (BBB): N/A (not available)
Total Lead Smart Rating: 4.0
Conclusion:
Gator Electric Company may offer prompt service and a satisfactory job for some customers, but potential clients should be cautious due to concerns about reliability and pricing. The feedback suggests a need for improvement in customer service and trustworthiness within the company.
Member Since August 2024
Listing Id 403572