Town & Country Electric Inc of Bay City in Bay City, Michigan 48706

Town & Country Electric Inc of Bay City

2998 N Euclid Ave, Bay City, MI 48706

3.3 (15 reviews)

Overview:
Town & Country Electric Inc of Bay City is an electrical contracting company located in Bay City, MI. The company provides a range of electrical services, catering to residential and commercial clients. However, the overall customer experience has been mixed, with several clients expressing dissatisfaction.

Services Provided:
– Electrical service upgrades
– Fast response to service calls
– General electrical contracting

Hours of Operation:
Monday to Friday 8 AM to 4 PM

Contact Information:
Phone: (989) 684-9300
Website: http://www.towncountryelectric.com/

Customer Reviews and Sentiment:
Town & Country Electric Inc has garnered mixed reviews, with a current rating of 3.3 stars based on 15 reviews.

Positive feedback includes quick service availability, with customers noting:
“Fast and AVAILABLE within 30 mins. Thanks guys :)” – Carmendy Phillips

Negative feedback highlights issues with missed appointments and unresponsive communication, represented by comments such as:
“I called them for a bid and no one showed up.” – David Betzold

Review Summary:
Positive Sentiments: Quick response time and helpful service when required.
Negative Sentiments: Frequent missed appointments, poor communication, and concerns about professionalism and work quality.

Additional Ratings:
Google Reviews: 3.3 stars based on 15 reviews, reflecting a significant divide in customer satisfaction.
Total Lead Smart Rating: 4.4

Conclusion:
Town & Country Electric Inc of Bay City offers essential electrical services but suffers from significant customer service challenges reflected in its ratings. Customers considering this company should weigh the positive aspects of quick service against the notable complaints regarding communication and reliability.

Member Since August 2024

Listing Id 396036

Contact Info

2998 N Euclid Ave, Bay City, MI 48706
(989) 684-9300
Lead Smart Rating :
4.4/10.0

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Listing location

2998 N Euclid Ave, Bay City, MI 48706

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Reviews

Steve Rice

2 years ago

Called to get a estimate to have my service upgraded to 200 Amp. Scheduled a 10am appointment and nobody showed. Called and was told he was busy delivering parts. I took the morning off work and had to call them instead of them calling me to say they would not make it. I canceled my appointment after they said it would be 11:40 before he was free. Why schedule appointment if they don’t have the respect to keep it or call. I won’t use them ever.

David Betzold

3 years ago

I called them for a bid and no one showed up. I called them back and asked if they were coming and they still haven’t called me back.

Rena Cronk

3 years ago

Sorry I didn’t need service, but very helpful. Will call if needed again. Thank you.

Carmendy Phillips

3 years ago

Fast and AVAILABLE within 30 mins. Thanks guys 🙂

Mit 000

5 years ago

I hired these people. Don’t leave them in your house without keeping an eye on them. They do good work but they may take some snacks from your pantry and take their time just to get more money on the job. They charge for work not done. A month later im still finding little pieces of wiring left from them not cleaning up after themselves. I would not hire them again.

Elias Shedd

6 years ago

I have not hired them but a buddy took these pictures when walking by one of their jobsites. These pictures show them hosting a light stand using the basket of their truck. I’m in construction and I can tell you this is and extremely dangerous and illegal practice. They could be fined by OSHA for doing this. If they do this out in the open with everyone looking what kind of terrible things will they do with no one is looking. Do not hire them.

Mitch Clarke

8 years ago

Nice place.