Overview:
ESCON Group is an electrician company located in Bay City, MI, specializing in the installation and maintenance of Generac generators. With a dedication to exceptional customer service, the business has built a reputation for going above and beyond for its clients.
Services Provided:
– Generac generator installation
– Generac generator maintenance
– Emergency services
– Customer support
Hours of Operation:
Monday to Friday 7 AM to 3 PM
Closed on weekends
Contact Information:
Phone: (989) 893-4541
Website: http://escon.us/
Customer Reviews and Sentiment:
ESCON Group enjoys a strong reputation with a rating of 4.8 stars based on 54 reviews.
Positive feedback frequently emphasizes the team’s professionalism, quick response times, and willingness to assist customers.
Examples of positive reviews include:
“Darrell went in early to make an item for me” – Tom Brunette
“Our technician was exceptional… very knowledgeable” – Lorie Brooks
“Best of all this is a veteran-owned company…” – Todd ONeill
However, there was a significant negative sentiment noted:
“Place is absolute trash, if you want your stuff fixed with bubblegum and duct tape, they’re the guys.” – Mc Lovin
Review Summary:
Positive Sentiments: Professionalism, exceptional customer service, quick response times, knowledgeable technicians, friendly staff.
Negative Sentiments: Inconsistent service quality, specific complaints regarding workmanship.
Additional Ratings:
BirdEye: 4.8 stars based on 54 reviews, reflecting high customer satisfaction.
Total Lead Smart Rating: 8.5
Conclusion:
ESCON Group stands out as a reliable electrician service in Bay City, MI, particularly recognized for their commitment to customer care and efficient service. While the majority of reviews are positive, potential customers may want to consider the few negative experiences before making a decision.
Member Since August 2024
Listing Id 396048