Gonzales Electric Inc

Overview:
Gonzales Electric Inc is an electrician service located in Battle Creek, MI. The company specializes in a range of electrical services, including residential wiring, smart home technology, and various electrical projects for both small and large scale needs.

Services Provided:
– Residential electrical work
– Smart home technology installations
– Lighting design and installation
– Ethernet and communication systems
– Generator installations
– Sound and projection systems

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (269) 965-6998

Customer Reviews and Sentiment:
Gonzales Electric Inc has received mixed reviews across various platforms:
Google Reviews: 3.3 stars based on 7 reviews.

Positive feedback highlights the quality of service provided by electricians such as Joe, who has been recognized for their expertise in electrical installations and customer satisfaction.

Examples of positive reviews include:
“Joe did the electrical work for my new kitchen, dining room and entry way. He was awesome.” – Jenna Todd
“Excellent electricians, no job too big or too small.” – Troy McQuern
“Best electricians in the state…hard working and knowledgeable.” – Owen Sheehy

Negative feedback indicates issues with communication and responsiveness, with multiple customers reporting a lack of call backs and unprofessional behavior.

Examples of negative reviews include:
“Never returned my calls.” – Sheila Agy
“Not very professional, have called several times No call back.” – Deana Dunham

Review Summary:
Positive Sentiments: High-quality workmanship, expertise in complex electrical tasks, attentive customer service from specific electricians.
Negative Sentiments: Poor communication, unresponsiveness to inquiries.

Additional Ratings:
BirdEye: 3.3 stars based on 7 reviews, highlighting the polarizing nature of customer experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited with no rating.

Total Lead Smart Rating: 4.1

Conclusion:
Gonzales Electric Inc presents a serviceable option for electrical needs in Battle Creek, MI, noted for some exceptional electricians who deliver high-quality work. However, potential clients should remain aware of the recurring issues with communication and responsiveness, as not all customer experiences have been positive.