Overview:
Kolb Electric is an electrical service company located in Frederick, MD. They offer a range of electrical services, including residential and commercial electrical repairs, installations, and emergency services.
Services Provided:
– Electrical repairs
– Circuit breaker replacements
– Outlet installations
– Emergency electrical services
– Estimates for electrical work
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (240) 356-4985
Website: https://kolbelectric.com/electricians-in-frederick-maryland/?utm_source=google&utm_medium=organic&utm_campaign=GMBListing-Frederick-MD
Customer Reviews and Sentiment:
Kolb Electric has received mixed reviews across various platforms:
Google Reviews: 3.3 stars based on 15 reviews.
Positive feedback highlights the professionalism and promptness of some electricians.
Examples of positive reviews include:
“Great electrician got the job done quickly and at a great price.” – Michael Peterson
“Glenn was excellent, prompt and professional, I will be using Kolb Electric for any future electrical issues.” – Alejandra Fuster
Negative sentiments mainly center around customer service issues, billing practices, and missed appointments.
Examples of negative reviews include:
“Consumer Beware.” – Chad Baisden
“Don’t waste your time with them!” – Jennie Huntoon
Review Summary:
Positive Sentiments: Professional and prompt service from some electricians, followed through inquiries, good value for certain jobs.
Negative Sentiments: Poor customer service, issues with timeliness and billing, confusing estimates.
Additional Ratings:
BirdEye: 3.3 stars based on 15 reviews, reflecting a trend of mixed customer experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints in the last three years regarding service delays and billing disputes.
Total Lead Smart Rating: 5.4
Conclusion:
Kolb Electric offers a variety of electrical services in Frederick, MD, but potential customers should weigh the mixed reviews and negative sentiments about customer service against the positive experiences reported by some customers.
Member Since August 2024
Listing Id 413276