Tucker Electric LLC in Minden, Louisiana 71055

Tucker Electric LLC

657 Gifford Hill Rd, Minden, LA 71055

3.1 (7 reviews)

Overview:
Tucker Electric LLC is an electrician service located in Minden, Louisiana, offering electrical solutions to residential and commercial clients. The company is known for providing a range of electrical services, although reviews indicate varying levels of customer satisfaction.

Services Provided:
Electrical repairs, breaker replacements, customer service, installation services.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (318) 377-0785
Website: http://tuckere.com/

Customer Reviews and Sentiment:
Tucker Electric LLC has received mixed reviews across various platforms:
Google Reviews: 3.1 stars based on 7 reviews.

Positive feedback highlights the company’s punctuality, friendly service, and quality of work:
“Great work, very punctual and friendly.” – Christian Stevens
“Just had Tucker Electric for my fourth call… very much a pleasure to feel like days gone by when local folks delivered personal and professional service.” – Gayle Cabaniss Cabaniss

Negative feedback centers on poor customer service and communication failures:
“…we still have NOT received a phone call or email stating ANY status on a breaker box.” – Cheyenne Comeaux
“Absolutely horrible customer service…hang up on a customer is worse.” – Cassandra Potts

Review Summary:
Positive Sentiments: Punctual service, friendly staff, good quality work.
Negative Sentiments: Poor customer communication, unprofessional conduct, and delays in service.

Additional Ratings:
BirdEye: 3.1 stars based on 7 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited. There have been multiple complaints regarding customer service.

Total Lead Smart Rating: 4.2

Conclusion:
Tucker Electric LLC provides electrical services in Minden, LA, showcasing intermittent quality and customer service experiences. While some customers have praised their punctuality and professionalism, significant issues with communication and service delays may be a concern for potential clients.

Member Since August 2024

Listing Id 432365

Contact Info

657 Gifford Hill Rd, Minden, LA 71055
(318) 377-0785
Lead Smart Rating :
4.2/10.0

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657 Gifford Hill Rd, Minden, LA 71055

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Reviews

Gayle Cabaniss Cabaniss

a year ago

Just had Tucker Electric for my fourth call since the business reformed. Each time I have intended to post a 5 star rating. It very much a pleasure to feel like days gone by when local folks delivered personal and professional service. Fred Cabaniss

cheyenne comeaux

2 years ago

We contacted this company on Friday the 17th of this month in regards to changing/replacing a breaker. The company sent someone out that morning, the employee stated the whole breaker box needed to be replaced and someone from the office would contact us back. According to the employee our air conditioner had been pulling too many amps causing it to blow hot air. So therefor the unit has not been running. Keep in mind it is 90ish degrees outside….We never received a phone call updating us on the status of the breaker box. My fiancé called at 11ish, an employee stated he was working on the order and would send it over as soon as he was done. My fiancé called again at 1ish and the employee was kind of rude stating “it is a process, and they have to find one, they didn’t have any in stock. And it probably wouldn’t be done that day”……….. it is now Tuesday and after an extremely hot weekend of temperatures reaching almost to 100 degrees, we still have NOT received a phone call or email stating ANY status on a breaker box. It has been 5 days without any air conditioning. I understand that most electrical companies don’t work on the weekends, and I also understand that ordering equipment “is a process” but I’m disappointed in the lack of customer service in starting a new work week to not even have the decency to update their customers on an important matter.

Tammy Lowing

3 years ago

Driving up 49 north and one of your drivers playing games on the highway. No need to ride peoples bumpers and swerve back and forth to get them out of your way. Way to show professionalism. License plate C970822.

Cassandra Potts

5 years ago

Absolutely horrible customer service. I had an appointment for 8 am. By 845 I had not heard from anyone and no one had shown up. So I called and asked what was going on. Gentlemen said that they would not be coming today. So I said that a phone call would have been nice. Gentlemen hung up on me. I would not recommend this company. Not calling and updating me was wrong but to hang up on a customer is worse. Absolutely ridiculous!!!

Christian Stevens

5 years ago

Great work, very punctual and friendly.