Mr Electric Inc in Lake Charles, Louisiana 70601

Mr Electric Inc

2509 Deaton St, Lake Charles, LA 70601

3.2 (31 reviews)

Overview:
Mr Electric Inc is an electrician service located in Lake Charles, Louisiana. The company provides a range of electrical repair and installation services aimed at both residential and commercial customers.

Services Provided:
– Electrical repairs
– Installation of switches and outlets
– Fan installation
– Troubleshooting electrical issues
– Emergency electrical services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (337) 436-9322
Website: http://www.mrelectriclc.com/

Customer Reviews and Sentiment:
Mr Electric Inc has received mixed reviews across various platforms:

Google Reviews: 3.2 stars based on 31 reviews.

Positive feedback highlights the company’s promptness, professionalism, and helpfulness. Customers have appreciated the speed at which they resolve issues and the knowledge of their electricians.

Examples of positive reviews include:
“They always come out as soon as you call and they get the job done fast!” – Carol DeRouen
“Brandon Oubre was very nice and helpful. Thanks!” – Coleman Tinnin
“Very good, helpful, and knowledgeable!” – Pat Gotte

Negative sentiments point to issues with customer service, pricing transparency, and communication. Several customers noted dissatisfaction with the responsiveness and behavior of the staff.

Examples of negative reviews include:
“He said the switch was bad… Was gone 2 hr and 20 minutes… charged me $312.50 labor” – Patsy cormier
“Nothing was fixed and he didn’t even check half of what we asked him to check” – GG Howard

Review Summary:
Positive Sentiments: Prompt response, professional service, knowledgeable staff.
Negative Sentiments: Communication issues, high pricing concerns, rudeness from the owner.

Additional Ratings:
BirdEye: 3.2 stars based on 31 reviews, indicating a juxtaposition of customer satisfaction amidst notable complaints.
Better Business Bureau (BBB): Not accredited with a BBB rating of NR (No Rating), no complaints reported in the last three years.

Total Lead Smart Rating: 5.5

Conclusion:
Mr Electric Inc presents a varied service experience with their electrical services in Lake Charles, LA. While the company is often praised for its speed and professionalism, potential customers should be mindful of the fluctuating quality of service and communication issues noted in several reviews before deciding to engage their services.

Member Since August 2024

Listing Id 423901

Contact Info

2509 Deaton St, Lake Charles, LA 70601
(337) 436-9322
Lead Smart Rating :
5.5/10.0

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Reviews

Carol DeRouen

2 months ago

They always come out as soon as you call and they get the job done fast!

Patsy cormier

5 months ago

Called for someone to come and check a blinking light in a bathroom and asked him to switch a fan and light switch position in the same bathroom. He came and checked it and said the switch was bad and that he was going to lunch and would pick up the parts. Was gone 2 hr and 20 minutes. Changed all three switches in 1 hr and 15 minutes so he worked 1 1/2 hours and charged me $312.50 labor and $45 for the switches. Called to see why it was so much and still have not received a phone call. Tried 2 days later and had to leave a voice message. Still waiting on an answer. And in addition to that he tore my Sheetrock and never told me.

Coleman Tinnin

11 months ago

Brandon Oubre came to my mother-in-laws house to change a fan. She was very happy with the service. He was very nice and helpful. She felt very comfortable having him in her house. Thanks.

Catina Ceasar

a year ago

The owner is quite rude. Also there was a $12 debit card fee.

Pat Gotte

a year ago

Very good, helpful , and knowledgeable!

GG Howard

a year ago

Mr. Electric sent an electrician out to check on outlets, switches, appliclances that are flickering. We told him the same issues are also on the other side of the house. We asked him to check specific areas. He never went to the other side of the house. He didn’t even check half of what we asked him to check. He went outside, got in his truck & left without discussing anything with us. When I called the next day, they told me that “not everyone can afford to have the needed work done”. Nothing was fixed! WHAT is wrong with them?!! We have used them for several years. Never again!

Cindy Rogers

a year ago

Their electrician Austin was professional and performed my 4 small jobs in a very reasonable amount of time. I would use them again.

Denise Morgan

a year ago

Lights were flickering randomly throughout the house. Mr. Stratton suggested I call Entergy to have them check the service connection to the house. This solved the problem and did not require hiring an electrician. Thank you!

Debbie Davis

a year ago

Great professional work done by staff🙂 …

Mike Schwoerer

2 years ago

Would highly recommend this company.