Bayou Electrical Service & Troubleshooting, LLC in Harvey-LA, Louisiana 70058

Bayou Electrical Service & Troubleshooting, LLC

1843 Peters Rd, Harvey, LA 70058

3.7 (15 reviews)

Overview:
Bayou Electrical Service & Troubleshooting, LLC is an electrician service based in Harvey, Louisiana. The company is known for its diverse range of electrical services, catering to both residential and commercial needs. Operated by a veteran, the business emphasizes friendly customer interactions and quality workmanship.

Services Provided:
– Electrical troubleshooting
– Electrical installations
– Project management
– Customer service

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (504) 322-2634
Website: https://bayouelectrical.net/

Customer Reviews and Sentiment:
Bayou Electrical Service & Troubleshooting, LLC has garnered mixed reviews with a 3.7-star rating based on 15 reviews.

Positive feedback highlights the company’s professionalism and friendly service. Customers commend the reliability and quality of the work provided.

Examples of positive reviews include:
“Whatever you need done, they’ve got your back…these guys are IT!!” – Andria Carpenter
“I have used bayou electrical service & troubleshooting for several projects… They do great work and they are very professional.” – Andrew Messina

On the negative side, some reviews point to issues with management and customer service, specifically a lack of responsiveness and perceived favoritism in hiring practices.

Examples of negative reviews include:
“More worried about the lowest amount of money…the ‘owners’ and supervisors are running it in the ground…” – Danielle Smith
“I can’t imagine what an entire conversation with this man would be like. It would be enough for me to never even want to do business with this entire company…” – Sarah Allen

Review Summary:
Positive Sentiments: Friendly service, reliable work, professionalism, and veteran ownership.
Negative Sentiments: Poor management, lack of responsiveness, and issues with favoritism.

Additional Ratings:
BirdEye: 3.7 stars based on 15 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints noted in the reviews related to poor customer service and management issues.

Total Lead Smart Rating: 5.0

Conclusion:
Bayou Electrical Service & Troubleshooting, LLC offers a range of electrical services and has received both commendations and criticisms from customers. While many appreciate the quality and friendly service, potential clients should take into account the concerns raised regarding management and customer relations before making a decision.

Member Since August 2024

Listing Id 417504

Contact Info

1843 Peters Rd, Harvey, LA 70058
(504) 322-2634
Lead Smart Rating :
5.0/10.0

Get A Quote Claim

Listing location

1843 Peters Rd, Harvey, LA 70058

Get Direction

Reviews

Andria Carpenter

a month ago

Whatever you need done, they’ve got your back. The company is veteran owned, and I even actually got to meet the owner. He’s the most friendly guy I’ve ever met in life, and all I can say is…if you need the job done….these guys are IT!!

Danielle Smith

4 years ago

Favoritism like crazy and I could tell this without working for the company. More worried about the lowest amount of money they can get by with paying good employees so they can buy they next camp or toy. Promise multiple incentives when joining the company and then “forget” they said that once hired. Small company with great potential but the “owners” and supervisors are running it in the ground with their attitudes.

Andrew Messina

6 years ago

I have used bayou electrical service & troubleshooting for several projects at my facility. They do great work and they are very professional.

Sarah Allen

6 years ago

All I can say is wow. I walked into this business and was unfortunate enough to speak with the owner. I work for a scrap metal company. If you don’t know what that means, my company buys (as in pays people/companies cash) scrap copper wire that can no longer be used. After introducing myself and asking the simple question, “who do you sell your scrap to,” the owner says, “nope, I don’t want any,” points to the door and tells me to leave. Taken off guard, I simply ask, “you don’t sell your copper wire to a company?” He, walking to the door still pointing out, tells me, “Mexicans come in here all the time asking for scrap.” I simply explain that I work for a corporation (international corporation to be exact). I’ve never been kicked out of a company before. I even offered to give him my card, to which he refused. This entire exchange maybe took 20 second. I can’t imagine what an entire conversation with this man would be like. It would be enough for me to never even want to do business with this entire company for this reason. Such a shame.

Rudy Carnaval

8 years ago

Had the opportunity to work there as a foreman, and really enjoyed the atmosphere there…we all help each other to get the job done.

Edward Stover

10 years ago

Was submitted plans for a 6 – 7 unit public project, bid never received, secretary refused to be of any assistance or would even take a message when I called seeking the status of my quote. Avoid if you are under a deadline to obtain project quotes.