Bryant Heating, Cooling, Plumbing, & Electric

Overview:
Bryant Heating, Cooling, Plumbing, & Electric is a highly-rated service provider located in Louisville, KY. They specialize in HVAC solutions, plumbing services, and electrical work, establishing a strong reputation for their professionalism and expertise across various residential service needs.

Services Provided:
– Heating and cooling services
– Plumbing repairs
– Electrical services
– Preventive maintenance
– Emergency HVAC repair

Hours of Operation:
Monday to Saturday 8 AM to 8 PM
Closed on Sundays

Contact Information:
Phone: (502) 530-0300
Website: http://www.callbryant.com/

Customer Reviews and Sentiment:
Google Reviews: 4.8 stars based on 3,950 reviews.

Positive feedback emphasizes excellent service, professionalism, and quick problem resolution. Customers have highlighted their technicians’ friendliness, responsiveness, and thorough explanations of services.

Examples of positive reviews include:
“Excellent service professional. David was friendly, answered my questions.” – Kathy Marks
“Awesome job by David my technician, very professional and knowledgeable.” – troy narcisse
“Very professional and prompt. James diagnosed the problem within 10 minutes.” – Ryan Cassidy

Negative sentiments mention issues such as high pricing for unnecessary services and misdiagnoses:
“BLIND $16,000 quote to dig up my basement floor… called another company and they… got it for $400.” – Andrew Ammerman
“Bryant wants to sell products you might not need. Get 2nd opinion.” – Jim M

Review Summary:
Positive Sentiments: Professional service, friendly technicians, promptness, effective problem-solving, and good customer experience.
Negative Sentiments: Concerns about high pricing and potential upselling of unnecessary services.

Additional Ratings:
BirdEye: 4.8 stars based on 3,950 reviews, indicating strong customer satisfaction.
Better Business Bureau (BBB): The business is not accredited but maintains a good reputation with no unresolved complaints noted.
Total Lead Smart Rating: 8.5/10

Conclusion:
Bryant Heating, Cooling, Plumbing, & Electric stands out as a reliable option for heating, cooling, plumbing, and electrical services in Louisville, KY, praised for their professionalism and customer care. However, potential customers should be cautious about the reported pricing concerns and consider seeking second opinions when necessary.