Dixon Electric Inc

Overview:
Dixon Electric Inc is a reputable electrical service provider located in Lexington, KY. The company is known for its efficient, professional service and knowledgeable staff, catering to a wide range of electrical needs for both residential and commercial clients.

Services Provided:
– Electrical installations
– Electrical repairs
– Service calls
– Troubleshooting electrical issues
– Outlet and lighting installations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (859) 217-6653
Website: http://dixonelectric.com/

Customer Reviews and Sentiment:
Dixon Electric Inc has an overall positive reception with a rating of 4.5 stars based on 67 reviews.

Positive feedback emphasizes the company’s punctuality, professionalism, competitive pricing, and high-quality work. Customers appreciate the courteous nature of the electricians and prompt service response.

Examples of positive reviews include:
“Outstanding experience with Dixon Electric… arrive when they say they’re going to, and do a great job.” – MCF
“I was extremely pleased with the service… an electrician was working on my problem about 30 minutes after my call.” – Marilyn Barnes
“Always professional, great service.” – Pam Stilz

Complaints focus on the high costs associated with service calls and dissatisfaction with certain installation jobs, particularly related to the quality of work and pricing.

Examples of negative reviews include:
“$225.00 for basically a service call is highway robbery.” – Janet Mattingly
“The junctions in the conduit had large gaps… unacceptable.” – Thomas Zentall

Review Summary:
Positive Sentiments: Punctuality, professionalism, competitive pricing, high-quality service, courteous staff.
Negative Sentiments: High service call costs, issues with workmanship quality on certain installations.

Additional Ratings:
BirdEye: 4.5 stars based on 67 reviews, aligning with the positive sentiments expressed.
Total Lead Smart Rating: 7.7

Conclusion:
Dixon Electric Inc stands out as a reliable choice for electrical services in Lexington, KY, celebrated for its professionalism and responsiveness. However, potential clients should consider the mixed feedback regarding pricing and workmanship issues before proceeding with services.