Bryant Heating, Cooling, Plumbing & Electric in Lexington, Kentucky 40509

Bryant Heating, Cooling, Plumbing & Electric

253 Blue Sky Pkwy, Lexington, KY 40509

4.8 (3043 reviews)

Overview:
Bryant Heating, Cooling, Plumbing & Electric is a reputable HVAC contractor located in Lexington, KY, providing a range of services primarily focused on heating, cooling, and plumbing. Known for their commitment to quality and customer satisfaction, Bryant has garnered a strong presence in the local area, assisting both residential and commercial clients.

Services Provided:
– HVAC installation and repair
– Heating and cooling system maintenance
– Plumbing services
– Emergency services
– System diagnostics

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (859) 681-4999
Website: http://www.callbryant.com/

Customer Reviews and Sentiment:
Bryant Heating, Cooling, Plumbing & Electric has received overwhelmingly positive reviews, with a total rating of 4.8 stars based on 3,043 reviews across various platforms.

Positive feedback highlights the company’s quick response times, professionalism, thorough diagnostics, and effective solutions for HVAC issues. Customers particularly appreciated the attention to customer needs and the quality of service provided.

Examples of positive reviews include:
“Thanks so much to Justin Bailey for the superior service…” – Bob Yarem
“Bryant is awesome… Fixed the problem recommend them 110%.” – Dee Shepherd
“I would recommend them in a heartbeat.” – Shana Atanga

The few negative notes mentioned include one reviewer indicating a concern about the technician’s fear of dogs, which may affect service calls in pet-friendly homes.

Review Summary:
Positive Sentiments: Quick response, professional and polite staff, thorough diagnostics, effective repairs, and high customer satisfaction.
Negative Sentiments: Technician’s fear of pets affecting service calls.

Additional Ratings:
BirdEye: 4.8 stars based on 3,043 reviews, showcasing high customer satisfaction.
Better Business Bureau (BBB): Not mentioned.
Total Lead Smart Rating: 9.4

Conclusion:
Bryant Heating, Cooling, Plumbing & Electric stands out as a reliable choice for HVAC services in Lexington, KY, noted for their exceptional customer service and professionalism. Their strong positive reputation and extensive number of reviews suggest a high level of customer satisfaction, making them a go-to option for heating, cooling, and plumbing needs.

Member Since August 2024

Listing Id 426304

Contact Info

253 Blue Sky Pkwy, Lexington, KY 40509
(859) 681-4999
Lead Smart Rating :
9.4/10.0

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253 Blue Sky Pkwy, Lexington, KY 40509

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Reviews

Richard Eaves

12 hours ago

Devon came to fix Larry Eaves HVAC unit. He did a great job.

Julie Meulendyke

16 hours ago

DeVon was very helpful in explaining and rectifying the issue with our new second floor unit. We appreciate the quick response to our call. Bryant really does back up their products. Thank you.

Bob Yarem

18 hours ago

Thanks so much to Justin Bailey for the superior service and attention to detail! He showed up on time and was super polite and understanding of the situation. He diagnosed both units quickly and accurately. Justin is a great example of why we use Bryant exclusively for our HVAC issues – honest, accurate and efficient service done by professionals! Thanks Justin!!

James Hutchison

a day ago

James did an amazing job with a quick fix! Highly recommended.

Dee Shepherd

a day ago

Bryant is awesome DeVon did a wonderful job explained what was wrong and explained the ulta violet filter system. Fixed the problem recommend them 110%.

Ryan Moffett

a day ago

Justin was great. He came promptly within the first hour of the designated time frame, called ten minutes ahead. He diagnosed the problem, gave me a price, and had a fix in place within half an hour. He also took time to look at the unit inside and answer some other HVAC questions I had as a first-time homeowner. To feel that cool air blowing again–what a relief! Very happy with the service I received, and happy to have the temp dropping again. You’ve gained a customer. A+!

Joseph Young

a day ago

Devon was very thorough and immediately discovered the issue with the faulty capacitor. Everything appears to working ok.

Logan Young

a day ago

Devon came to our house on an emergency call and fixed the a/c. He is scared of dogs so make sure they are put up in another area.

Shana Atanga

a day ago

I had another company come and do repairs on my unit. Needless to say they were incompetent. I called Bryant. Someone was out that day and fixed the issue and also checked out my second unit without being asked. A couple weeks later, I called Bryant again to fix the “repairs” from the previous company. The same guy came out and fixed the issue, quickly. Bryant is now my go to from here on out. I would recommend them in a heartbeat.

Brandon Sharkey

a day ago

James was extremley professional, polite, and knowledgeable. He was able to effectively diagnosis and resolve my air conditioning needs in less about 1 hour.