DK ELECTRIC in Elizabethtown, Kentucky 42701

DK ELECTRIC

168 Clearfield Dr, Elizabethtown, KY 42701

4.5 (8 reviews)

Overview:
DK Electric is a reputable electrical contractor located in Elizabethtown, KY. Recognized for their reliability and professional service, they cater to both residential and commercial electrical needs.

Services Provided:
– Electrical installations
– Electrical repairs
– Residential electrical services
– Commercial electrical services

Hours of Operation:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (502) 331-3808

Customer Reviews and Sentiment:
DK Electric has received a mix of positive and negative feedback from customers:

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback emphasizes their reliability, professionalism, and quality of work. Customers have praised their punctuality and ability to resolve electrical issues efficiently.

Examples of positive reviews include:
“Reliable, honest, and does amazing work.” – Lee Kershaw
“When you need help, they are professional and genuinely care about their clients.” – Gregory Fickle

On the downside, one customer expressed significant dissatisfaction with the service, mentioning poor communication and incomplete work, leading to serious concerns about handling larger projects.

Example of a negative review:
“Absolutely horrible service… Customer service was well below par…” – Justin Preher

Review Summary:
Positive Sentiments: Reliability, professionalism, timely service, attention to detail, and good communication.
Negative Sentiments: Issues with service quality on larger projects and customer communication.

Additional Ratings:
Total Lead Smart Rating: 7.5/10.
This score reflects overall customer satisfaction, highlighting the positive experiences of most clients, though tempered by the significant complaint regarding one customer’s experience.

Conclusion:
DK Electric represents a solid choice for those seeking electrical services in Elizabethtown, KY. With high praise for their professional conduct and reliable service, potential customers should be mindful of the mixed reviews, particularly concerning larger project management.

Member Since August 2024

Listing Id 409747

Contact Info

168 Clearfield Dr, Elizabethtown, KY 42701
(502) 331-3808
Lead Smart Rating :
7.5/10.0

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Listing location

168 Clearfield Dr, Elizabethtown, KY 42701

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Reviews

Lee Kershaw

4 weeks ago

Reliable, honest,and does amazing work. On time and at budget!! Highly recommend!

Joe Milesko

4 weeks ago

DK Electric is tops! Anytime I’ve ever had to call Dillon, he’s been on time and always figures out the issues. I have some knowledge of residential electric but Dillon is a pro! Not only has he been able to help me, but he’s reliable to my clients as well! For all your electrical needs residential or commercial, call DK Electric!

Justin Preher

6 months ago

Absolutely horrible service. Had to chase him down constantly to get work done and there were MULTIPLE items that were not completed to our satisfaction. Obviously we got a contractor that was in over his head for a full home remodel. Customer service was well below par as well as his quality of work. Steer clear and find an electrician that actually can help you with larger projects if that’s what you are needing.

ssg_v_eight

11 months ago

I was told about DK Electric by word of mouth through Home Depot. As a result of disappointing services provided by another business (not Home Depot), I reached out to DK Electric in hopes of finding a business who might care. Thankfully we did. We were provided with same day resolution of our electrical issues and the crew was extremely professional. Additionally, their out of the box thinking (within electrical code) resulted in a job completed at a much more affordable price point than what we were quoted by the previous contractor who didn’t seem interested in doing the job. A kitchen remodel is stressful, but electrical issues that prevent the use of a microwave and other devices tend to bring about more anxiety than necessary. DK Electric took care of us and helped put our kitchen back on track. Micah and Johnny were awesome and we are grateful for their hard work.

Ryan McClure

a year ago

1,000% recommend DK Electric for all your electrical needs! Extremely professional and was spot on with the small details! Very clean and crisp! Thanks again for such a fantastic job!

Gregory Fickle

a year ago

It’s so hard to find good contractors these days, but DK is top notch. As someone who renovates homes for a living, they’ve been the most consistent, up front and dependable electric contractors that I’ve ever used. They genuinely care about their clients and strive to do the very best job. They aren’t always cheapest nor are they ever the most expensive, but in my experience the cheapest always end up costing the most. I HIGHLY recommend them.

Patrick Huggins

a year ago

I 100% recommend DK Electric for your electrical needs! Dillon (the owner) is extremely professional and the quality of his work speaks for itself. Highly knowledgeable and fantastic at what he does. You won’t be disappointed!