Brown’s Mechanical LLC in Bardstown, Kentucky 40004

Brown’s Mechanical LLC

802 W Stephen Foster Ave, Bardstown, KY 40004

5 (4 reviews)

Overview:
Brown’s Mechanical LLC is an HVAC contractor located in Bardstown, KY. The business is dedicated to providing high-quality HVAC services, known for their exceptional customer service and professionalism.

Services Provided:
– HVAC installation and repair
– Customer support and consultation
– Warranty assistance
– Product sourcing

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (502) 348-5468
Website: https://brownshvac42.wixsite.com/website

Customer Reviews and Sentiment:
Brown’s Mechanical LLC has received excellent reviews across various platforms:

Google Reviews: 5.0 stars based on 4 reviews.

Positive feedback highlights the company’s outstanding customer service, professionalism, and responsiveness. Customers have praised the helpfulness and knowledge of the technicians, as well as their commitment to ensuring customer satisfaction.

Examples of positive reviews include:
“Kirk took it upon himself to ensure the warranty… was honored by the manufacturer.” – Lance Boston
“Customer service was top notch and we were very pleased through the whole process.” – Madisen Culver
“They went above and beyond to help us find the perfect item.” – Barbara Bruner

Review Summary:
Positive Sentiments: Exceptional customer service, professionalism, knowledgeable staff, responsive and helpful.
Negative Sentiments: None noted in the reviews.

Additional Ratings:
BirdEye: No rating available.
Better Business Bureau (BBB): Not listed.
Total Lead Smart Rating: 10.0

Conclusion:
Brown’s Mechanical LLC stands out as a top choice for HVAC services in Bardstown, KY, with a perfect rating indicative of their customer-centered approach and quality service. With a strong reputation for professionalism and expertise, they are well-recommended for any HVAC needs.

Member Since August 2024

Listing Id 395694

Contact Info

802 W Stephen Foster Ave, Bardstown, KY 40004
(502) 348-5468
Lead Smart Rating :
10.0/10.0

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Listing location

802 W Stephen Foster Ave, Bardstown, KY 40004

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Reviews

Lance Boston

6 months ago

We had a system that was under warranty and first reached out to the person that did the install, as was the recommendation we received from the manufacturer. After being told several times they were coming, eventually, the original installer stopped replying to our follow-ups of when we might expect to get help with the issue. After contacting Brown’s, the process was nothing but smooth to get the issue resolved. Kirk took it upon himself to ensure the warranty on the part that went bad was honored by the manufacturer. Brown’s offers exceptional customer service. They are honest, straightforward, and extremely knowledgeable. Despite me asking no less then 100 questions, Kirk always takes the time to give a thoughtful answer. During the process of the diagnosis of the problems we’ve had, he’s always taken the time to even send pictures or video of what’s going on so the customer can better understand the issues that they’re having and why they are having them. I’d highly recommended Kirk and his team for any of your HVAC needs. Despite being an expert in the field, he’s a great guy, who strives to provide the most positive customer experience possible.

Madisen Culver

a year ago

Extremely professional and responsive. Customer service was top notch and we were very pleased through the whole process.

Barbara Bruner

a year ago

The customer service was outstanding and the product was exactly what we were looking for. We were so pleased with the service we received from this business. They went above and beyond to help us find the perfect item. We are very impressed with the quality of the product and service we received.