Mueller Electric

Overview:
Mueller Electric is an electrician service based in Ashland, KY, providing quality electrical solutions including generator installations and maintenance. With a focus on customer satisfaction, the company has built a reputation for reliable service and competent technicians.

Services Provided:
– Generator installations
– Generator maintenance
– Lighting installations
– General electrical services

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (606) 325-0275
Website: http://muellergenerators.com/

Customer Reviews and Sentiment:
Mueller Electric has a solid rating of 4.5 stars based on 27 reviews.

Positive feedback emphasizes the professionalism of the technicians, the quality of work, and prompt service. Customers have shared their satisfaction with the installation and maintenance of generators, noting the peace of mind provided during power outages.

Examples of positive reviews include:
“The installation workers did great and even clean up afterwards.” – Diana McCarty
“Very professional, Jeremy was our technician, he is one of the best trouble shooters.” – Earnie Ross

Negative sentiments focus on issues with customer service and inadequate follow-up. Some customers reported unprofessional behavior and poor cleanup after jobs.

Examples of negative reviews include:
“Very rude and unprofessional.” – Arby Rowe
“Failed to follow up with appointment! Wasted my whole morning!” – Jeff Osborn

Review Summary:
Positive Sentiments: Professionalism, quality of work, prompt service, thorough installation, and maintenance of generators.
Negative Sentiments: Customer service issues and lack of follow-up, along with poor cleanup after jobs.

Additional Ratings:
BirdEye: 4.5 stars based on 27 reviews, indicating ongoing customer satisfaction with only a few notable complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.2

Conclusion:
Mueller Electric stands out as a reputable choice for electrical services in Ashland, KY, particularly for generator installations. While many reviews commend their efficiency and professionalism, potential customers should remain cautious about the mixed feedback regarding customer service and cleanup.