DL Smith Electric in Topeka, Kansas 66609

DL Smith Electric

1405 SW 41st St, Topeka, KS 66609

4.5 (31 reviews)

Overview:
DL Smith Electric is an electrician service based in Topeka, KS, offering a range of electrical solutions to both residential and commercial clients. The company is recognized for its prompt service and professionalism.

Services Provided:
– Electrical repairs and troubleshooting
– Installation of electrical systems
– Electric car charging outlet installation
– Security light installations
– General electrical services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (785) 267-4920
Website: https://dlsmith.com/

Customer Reviews and Sentiment:
DL Smith Electric has received a mix of reviews across various platforms, boasting a 4.5-star rating from 31 reviews.

Positive feedback highlights the company’s quick response time, professionalism, and quality of work. Customers appreciated the courteous staff and affordable pricing.

Examples of positive reviews include:
“Awesome Service! Pete and Alexander quickly identified my electrical issue and promptly fixed it!” – M Johnston
“Excellent service. Jason was very pleasant and courteous. He immediately identified the issue and promptly resolved it.” – David Carpenter
“Connor was quick and professional! He didn’t milk the clock while here.” – Phillip

However, there are complaints about lack of communication and service cancellations, leading to customer frustration.

Example of a negative review:
“Would leave negative stars if possible… never showed up! No one called!” – SWB Outdoors
“Called and was told they couldn’t help… they hung up on me.” – Vals Peach

Review Summary:
Positive Sentiments: Quick response, professional demeanor, quality electrical work, friendly and knowledgeable staff, reasonable pricing.
Negative Sentiments: Poor communication, missed appointments, lack of follow-up.

Additional Ratings:
BirdEye: 4.5 stars based on 31 reviews.

Total Lead Smart Rating: 7.5

Conclusion:
DL Smith Electric appears to be a solid choice for electrical services in Topeka, KS, with a reputation for quick service and professionalism. However, potential customers should consider the negative reviews regarding communication issues and missed appointments.

Member Since August 2024

Listing Id 454712

Contact Info

1405 SW 41st St, Topeka, KS 66609
(785) 267-4920
Lead Smart Rating :
7.5/10.0

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1405 SW 41st St, Topeka, KS 66609

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Reviews

M Johnston

3 weeks ago

Awesome Service! Pete and Alexander quickly identified my electrical issue and promptly fixed it! I’d recommend DL Smith for all your electrical needs.

SWB Outdoors

a month ago

Would leave negative stars if possible, put in a service call Saturday, worked out a time with the service tech that called after he complained about working on his house and letting me know that he would be on double time from the time he left his house until the time he got back then never showed up! No one called! I waited over an hour before the tech that I talked to would answer his phone and he let me know he wouldn’t be answering the call

David Carpenter

5 months ago

Excellent service. Jason was very pleasant and courteous. He immediately identified the issue and promptly resolved it. Also added an electric car charging outlet in the garage. The end product was professionally done. Will definitely use them for anything else needed in the future.

Logan Wiech

10 months ago

I really like this place, the price on putting a 200 amp service and some interior electrical gremlin work was an affordable price, the thing I really wanted to come and make a review for is the electrician they sent out, he was kind, curtious, funny and a very personable guy,. I’m going to say thank you very much derrick( I hope I spelt it your name right). great work guys!

Jacob Johnson

11 months ago

Great service at a reasonable price!

kandi henderson

2 years ago

I needed three security lights replaced on my house. It was last minute. I called four other places no availability. The fourth place I called recommended DL Smith. Which I was surprised by that. So, I did and they had had an electrician available during the time frame I had available. He was 15 min early and done with all three lights in about 45 minutes. Excellent service and friendly electrician. Unsure of pricing they bill you. So, I will do an update when I get my bill. That was surprising also. I did not think any business did that anymore. Update pricing was excellent a good deal way better than the other services i have used. I am very pleased with their service.

Erin T

2 years ago

Most ethical company I have had the chance to work with

Vals Peach

2 years ago

Called and was told they couldn’t help, told them everything that I needed and no response. After a while of saying “hello, hello” they hung up on me

Phillip

2 years ago

Connor was quick and professional! He didn’t milk the clock while here, nor did he leave me out of his process. He explained what he was doing and why and even made use of materials I had already purchased. I WILL be using DL Smith in the future and it’s because of this guy! Thanks again.

Anna Howard

2 years ago

I called and they came out the same day. Excellent service!