Design Build Electric

Rick Ross

11 months ago

If only there was a Review that would allow me to give a 1 star rating but unfortunately there is not. This is by far the shadiest Electrician (& company) that I’ve EVER dealt with. A friend of ours referred this company & one of their Electricians (Kai) to do some electrical work on my Food Truck. One Friday we were serving a Lunch Event & when I turned on the generators, the electrical panel starting smoking so I turned them off immediately & canceled our lunch for the day. I then called Kai, gave him all of the pertinent information RE: what occurred & he said “don’t worry, sounds like an easy fix to me”…. He arrived at my house Saturday morning @ 8AM. He began working on the panel (J Box) & within an hour or so, he summoned me outside to witness him testing it. As soon as he started the generators, the electrical panel caught on fire, one of my Refrigerators caught on fire as well & he fried my Hood Unit……all within 30 seconds. His reply was….”oh, I guess I didn’t fix it after all” & told me he had to run to Home Depot to get a new electrical panel & switches which shockingly, he billed me $220 for. I just couldn’t believe it. Why would I have to pay for a new panel when he fried it!????!!!????? Not to mention I now need a new refrigerator & fan for my hood unit. I’ve been in business for over 30 years & I’ve never been involved with such a “dirty” company. So he came back with a new panel/switches, etc. & rewired my converter box to ONLY have the interior light go on when my right generator was on & everything else would be powered by the generator on the left. The power needed to be spread evenly on the panel so both generators could “carry” the burden of powering my Truck. I told several fellow Food Truck Owners what he had done & they were all baffled & just kept asking me why would he do that??? I had no answer. So I rushed over to pick up another fan from an Installer that I’ve used before & he tested the fan right in front of me, so I knew it worked. I handed over the fan motor to Kai only to be told an hour later that it doesn’t work. I’m like, impossible. My Installer tested it right in front of me??? So after robbing us of $700 (based on all of the damage he caused, I shouldn’t have owed him anything) he left & asked that he’d like to install the fan motor once I got another one. I then went back to my Installer & he hooked it up & had it working within 5 minutes. Do you want to know why Kai couldn’t fix it?!?? It’s because he NEVER connected the wiring that rests in an electrical outlet (GFI box) that is placed on the ceiling right next to the hood unit. Please RUN, don’t walk……..RUUUUUUN from this company & definitely Kai as he doesn’t know ANYTHING about being an Electrician!!!!!

Misa Guzman

a year ago

Job will get half done