Eck Services

Overview:
Eck Services is a prominent electrical and HVAC contractor based in Hutchinson, KS. Known for its high-quality service, the company provides swift responses to both electrical and air conditioning needs, earning a reputation for reliability and professionalism.

Services Provided:
– Electrical Services
– HVAC Services
– Air Conditioning Repair
– Emergency Services
– Professional Assessments

Hours of Operation:
Monday to Saturday 8 AM to 8 PM

Contact Information:
Phone: (620) 203-2485
Website: https://eckelectric.com/

Customer Reviews and Sentiment:
Eck Services boasts an impressive rating of 4.9 stars based on 937 reviews.

Positive feedback highlights the company’s quick response time, professionalism, and quality of service. Customers have praised the technicians for their expertise and the reliability of the equipment used.

Examples of positive reviews include:
“Highly recommend. Great service.” – Tiffany Wedel
“Mr. Redd is very professional and very good!!” – Bradley Danielson
“They came quickly to fix our A/C on a Sunday.” – James Hall

However, there was a mention of scheduling issues and miscommunication with the answering service, which led to some confusion.

Negative sentiment example:
“I had scheduled issues and miscommunication with answering service and tech.” – James Montgomery

Review Summary:
Positive Sentiments: Quick response, professional service, high-quality workmanship, and polite technicians.
Negative Sentiments: Occasional scheduling conflicts and miscommunication.

Additional Ratings:
BirdEye: 4.9 stars based on 937 reviews, reflecting strong customer satisfaction with only minor issues.
Better Business Bureau (BBB): The company is accredited with an A+ rating, showcasing their commitment to resolving customer complaints effectively.
Total Lead Smart Rating: 9.2

Conclusion:
Eck Services stands out as a highly reliable option for electrical and HVAC needs in Hutchinson, KS. With overwhelmingly positive reviews highlighting their swift service and professionalism, they are a top choice for customers. However, potential clients should remain aware of rare scheduling issues reported in some reviews.