Overview:
Edison Electricians of Cedar Rapids is an electrical service company located in Cedar Rapids, IA. The business addresses a variety of electrical needs, ensuring both comprehensive service and customer satisfaction.
Services Provided:
– Electrical installations
– Troubleshooting electrical issues
– Appliance installation
– Customer satisfaction emphasis
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (319) 281-0213
Customer Reviews and Sentiment:
Edison Electricians of Cedar Rapids has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 4 reviews.
Positive feedback notes the company’s thoroughness in addressing electrical issues and professionalism. Customers appreciate the effort made by electricians to ensure total customer satisfaction.
Examples of positive reviews include:
“This company does not scrimp on service!” – Ramona Perez
“Impeccable service and professionalism.” – Diana Bowman
However, there are complaints regarding poor customer service and communication, especially related to appointment scheduling.
Examples of negative reviews include:
“Customer service was terrible… appointment canceled!” – Mackenzie Glasgow
Review Summary:
Positive Sentiments: Thorough service, impressive professionalism, strong commitment to customer satisfaction.
Negative Sentiments: Poor communication and scheduling issues, with some customers reporting dissatisfaction with the responsiveness of the service.
Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 5.5
Conclusion:
Edison Electricians of Cedar Rapids provides reliable electrical services in the area, noted for their thoroughness and professionalism. However, potential customers should consider the mixed reviews and noted issues with customer service before proceeding with their services.
Member Since August 2024
Listing Id 401621