Bassett Services: Heating, Cooling, Plumbing, & Electrical

Overview:
Bassett Services is a comprehensive service provider located in Plainfield, IN, specializing in Heating, Cooling, Plumbing, and Electrical solutions. With a strong emphasis on customer satisfaction, they have built a reputation for quality service in the local area.

Services Provided:
Heating, Cooling, Electrical, Plumbing, Diagnostic inspections, and Customer support services.

Hours of Operation:
Monday to Saturday 8 AM to 8 PM

Contact Information:
Phone: (317) 455-3130
Website: https://bassettservices.com/

Customer Reviews and Sentiment:
Bassett Services has maintained an impressive overall rating of 4.9 stars based on 2,726 reviews.

Positive feedback emphasizes the company’s quick response times, professionalism, and high-quality service. Customers have praised their thorough communication and the expertise of the technicians.

Examples of positive reviews include:
“Very good service” – Thomas Owens
“I told him I appreciated him speaking with me and explaining to me what was going on with my unit” – Willard Wilson
“Bassett always has wonderful technicians to work with.” – Rebecca Myers

However, one complaint pointed out issues with pricing communication, stating, “the price had almost doubled… communication on the price wasn’t good.” – Mark Miller

Review Summary:
Positive Sentiments: High-quality service, quick response, professionalism, thorough communication, and helpful technicians.
Negative Sentiments: Pricing communication issues and discrepancies in service charges.

Additional Ratings:
Google Reviews: 4.9 stars based on 2,726 reviews, indicating a strong satisfaction trend.
Total Lead Smart Rating: 9.5

Conclusion:
Bassett Services appears to be a top choice for HVAC and electrical services in Plainfield, IN, noted for their excellent customer care and professional service. Nonetheless, potential clients should remain mindful of the occasional pricing communication issues reported in some reviews.