A Heating & Cooling in Muncie, Indiana 47305

A Heating & Cooling

1118 E Main St, Muncie, IN 47305

4.3 (20 reviews)

Overview:
A Heating & Cooling is an HVAC service provider located in Muncie, IN. They specialize in heating and cooling services including installation, maintenance, and repair of HVAC systems.

Services Provided:
– Air conditioning repair
– Furnace installation and maintenance
– Heating system repair
– Electrical services related to HVAC

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (765) 288-3746

Customer Reviews and Sentiment:
A Heating & Cooling has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 20 reviews.

Positive feedback highlights the company’s prompt service, professionalism, and knowledgeable technicians. Customers appreciate their efficiency and quick response times.

Examples of positive reviews include:
“Great customer service and value. They are prompt, reliable, honest, knowledgeable, and very reasonable in price.” – Jarrod Hummer
“Helped us troubleshoot and repaired our furnace on Christmas Eve during a cold snap.” – Angie Vanderluit
“A +++ service.” – Terry Nelson

However, there are negative sentiments regarding customer service and pricing, with some customers reporting unsatisfactory experiences related to communication and service flaws.

Examples of negative reviews include:
“I called the next morning for them to check their work. I was charged an additional amount to repair the work that had should have been completed the day before.” – Terri Branson
“The lady that answers the phone is rude and has little knowledge on people skills.” – Jon Bush

Review Summary:
Positive Sentiments: Prompt service, professionalism, knowledgeable technicians, good value, and efficiency.
Negative Sentiments: Issues with customer service, some complaints about repair charges, and perceived high pricing.

Additional Ratings:
BirdEye: 4.3 stars based on 20 reviews, reflecting a similar trend of customer feedback with some dissatisfaction noted.
Better Business Bureau (BBB): The business has a profile but is not accredited.

Total Lead Smart Rating: 6.5

Conclusion:
A Heating & Cooling is a reputable option for heating and cooling services in Muncie, IN, valued for their quick responses and professional staff. However, potential customers should be aware of mixed reviews regarding customer service experiences and pricing before making a decision.

Member Since August 2024

Listing Id 434028

Contact Info

1118 E Main St, Muncie, IN 47305
(765) 288-3746
Lead Smart Rating :
6.5/10.0

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1118 E Main St, Muncie, IN 47305

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Reviews

Terri Branson

a month ago

Please check reviews, this company is the worst!! A Heating and Cooling was very prompt about getting to my house. Once the work was completed, the fan to the air conditioner ran constantly all night. I called the next morning for them to check their work. I was charged an additional amount to repair the work that had should have been completed the day before. The same repairman was sent and obviously didn’t know what he was doing the day before. I paid him to correct his mistake! The repair was motor & fan related, a new one was put on the AC compressor. The next day the relay connector on the fan was replaced.

robert shoults

2 months ago

Mike (the service technician) is a great guy and always does good work. And they always get me serviced quickly.

Jarrod Hummer

8 months ago

Great customer service and value. I have used them before to install a new furnace, to perform regular maintenance on the furnace, and most recently for an electrical issue. They are prompt, reliable, honest, knowledgeable, and very reasonable in price. Highly recommend!

Angie Vanderluit

a year ago

Helped us troubleshoot and repaired our furnace on Christmas eve during a cold snap. Great to work with.

Terry Nelson

a year ago

A +++service

Paulette Farver

4 years ago

Woke up to no heat on Good Friday. A Heating & Cooling had someone out within an hour. Michael was knowledgeable and professional. He tracked down the problem and checked it out several ways to make sure it was fixed properly. Good service. Good price. I’d definitely recommend.

alex keen

4 years ago

He was very kind, respectful, and fast. If I could I would give them a thousand stars. Thank you so much for the great professional service. And I love having my heat again!!

Jon Bush

4 years ago

The lady that answer the phone is rude and have little knowledge on people skill. They are over price. They put a water heater in this house 7 years ago for about 1000.00. The water heater blew up 7 years later. When asked how much she said 1075. 00 to 2000. 00I went to Lows and brought a nice gas water heater for 509 and 275.00 to install it for a total 850. That is a 200.00 to 400.00 dollars saving with a 9 years warranty. I would not recommend this company to do a doll house.

Randy Bouslog

5 years ago

Personable honest service ! Thank you Norma and Mike !

Sara Bowling

5 years ago

Our furnace went out last week when we were hit with negative temps and extremely low windchills. We had a technician at our house that afternoon and heat again. We learned when he came back a few days later to complete his work on our furnace that he had been out until 10 pm helping people on that cold day. We appreciated A Heating & Cooling that day and their swift service!