Mortz Mechanical in Kokomo, Indiana 46901

Mortz Mechanical

933 S Washington St, Kokomo, IN 46901

4.2 (10 reviews)

Overview:
Mortz Mechanical is a reliable HVAC contractor and electrician based in Kokomo, IN. Known for their quality work and prompt service, they cater to a variety of HVAC needs, ensuring customer comfort in both heating and cooling systems.

Services Provided:
– HVAC repair and maintenance
– Furnace repair
– Air conditioning services
– General electrical work

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sunday

Contact Information:
Phone: (765) 457-7477
Website: None available

Customer Reviews and Sentiment:
Mortz Mechanical has an overall positive rating with feedback highlighting their professionalism and promptness.

Google Reviews: 4.2 stars based on 10 reviews.

Positive feedback emphasizes the company’s exceptional staff, quick response times, and effective solutions, such as:
“Excellent staff fantastic quality work.” – Dakota Hook
“The most respectful company I have ever dealt with.” – Gary Peterson
“Highly recommended.” – Autumn Martinez

However, a negative review noted significant dissatisfaction regarding unresolved service issues:
“Worst company we have ever had to deal with… still broken.” – Brandy C

Review Summary:
Positive Sentiments: Professional staff, quick response, effective solutions, high-quality work, and respectfulness.
Negative Sentiments: Issues with service continuity and unresolved repairs, leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.2 stars based on 10 reviews, indicating a general trend of customer satisfaction despite some complaints.
Total Lead Smart Rating: 7.1

Conclusion:
Mortz Mechanical is recognized as a competent HVAC contractor in Kokomo, IN, offering quick and professional service. While many customers express high satisfaction with their work and responsiveness, potential clients should proceed with caution due to noted service issues in some reviews.

Member Since August 2024

Listing Id 423245

Contact Info

933 S Washington St, Kokomo, IN 46901
(765) 457-7477
Lead Smart Rating :
7.1/10.0

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Listing location

933 S Washington St, Kokomo, IN 46901

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Reviews

dakota hook

5 years ago

Excellent staff fantastic quality work. People actually give a damn

Gary Peterson

6 years ago

The most respectful company I have ever dealt with. I now have cold ac and can live comfortably in my home.

autumn martinez

6 years ago

This evening, I came home to a cold house. Within about an hour from calling, they showed up and fixed our furnace. We now have heat! And we will be calling for an appointment to fix a leak. Highly recommended ☺

Brandy C

6 years ago

Worst company we have ever had to deal with. Don’t waste your time, we have been without hot water for 8 days and they have been here twice. Still broken and the tech almost blew up our house! 2 visits and still no hot water!

Ashley Sanders

7 years ago

Wake up this morning freezing cold realized my thermostat said 65 so of course I tried to turn it up and nothing happened. So I called my boyfriend who then call his friend Cole Mortz with Mortz Mechanical who showed up 10 minutes later to look things over. He said it was not the thermostat and we should call our landlord to see about repairing it. We called our landlord who decided to call Kings heat and cooling who said they would be out they had a few calls before us which was fine. Kings came out about an hour later and told us they couldn’t fit in the crawl space to get to the furnace so they would have to get a smaller guy out here either tonight or Monday. Which I have to add that today is Friday and we have 18 month old son so Monday was not an option. We spoke with our landlord who had talked with kings who said they couldn’t get in the crawl space to fix it so our landlord made the decision to find someone else. She made a good choice. She called Mortz Mechanical which was at our house within 20 minutes and had our furnace fixed in 10 minutes. Our service was excellent and very professional. I would recommend Mortz Mechanical to anyone they got the job done and in a timely matter. They are very affordable and kid friendly Cole talked the whole time with my god daughter who is 2 and wasn’t bothered a bit by her constant conversation with him while he was working. Thank you Cole Mortz from Mortz Mechanical for fixing our heat. Our family very much appreciates what you have done for us.