Huston Electric Kokomo in Kokomo, Indiana 46901

Huston Electric Kokomo

1915 E North St, Kokomo, IN 46901

3.9 (10 reviews)

Overview:
Huston Electric Kokomo is an electrician service located in Kokomo, Indiana, dedicated to providing quality electrical solutions for both residential and commercial customers. The company is recognized for its professionalism and commitment to customer satisfaction.

Services Provided:
– Residential electrical work
– Lighting upgrades
– Installation of LED fixtures
– Solar system installations
– Energy efficiency consultations

Hours of Operation:
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (765) 457-9137
Website: https://www.hustonelectric.com/

Customer Reviews and Sentiment:
Huston Electric Kokomo has received a mix of reviews across various platforms:

Google Reviews: 3.9 stars based on 10 reviews.

Positive feedback highlights the company’s friendly staff, professionalism, and quality of work. Customers have particularly appreciated their efficient service and the informative nature of the staff.

Examples of positive reviews include:
“Great place to work. I wish I’d have went to them years ago.” – Scot Reeder
“We highly recommend Huston Electric and will contact them with any future electrical needs!” – BBLMM LLP Law

The negative sentiment stems from a complaint regarding poor communication, specifically related to follow-ups and response times.

Negative reviews include:
“When I tried to get in contact with him he wouldn’t answer. Never using them again!” – Hannah Smith

Review Summary:
Positive Sentiments: Friendly and competent staff, quality workmanship, organized and professional service.
Negative Sentiments: Issues with communication and follow-up prompting customer dissatisfaction.

Additional Ratings:
BirdEye: 3.9 stars based on 10 reviews, maintaining a mixed trend in customer satisfaction.
Better Business Bureau (BBB): Not accredited, with a profile rating of NR (No Rating). There is one complaint regarding communication issues in the last three years.
Total Lead Smart Rating: 6.0

Conclusion:
Huston Electric Kokomo offers reliable electrical services with a focus on customer care and professionalism. While many customers praise their efficiency and friendly approach, potential clients should be mindful of the communication issues highlighted in several reviews before making a decision.

Member Since August 2024

Listing Id 423225

Contact Info

1915 E North St, Kokomo, IN 46901
(765) 457-9137
Lead Smart Rating :
6.0/10.0

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1915 E North St, Kokomo, IN 46901

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Reviews

Scot Reeder

a year ago

Great place to work. I wish I’d have went to them years ago. We do residential work too. A bigger company that takes care of their customers and employees.

Buck Up

a year ago

Friendly and competent, from front desk to installers. And they carry Enphase equipment (the best).

BBLMM LLP Law

a year ago

We contracted Huston Electric to upgrade the lighting in our building from very old fluorescent fixtures to new LED ceiling panels. Bill Rees did a great job of explaining our options and providing us great service. The estimate was very affordable and they prepared all the paperwork to provide us a rebate from Duke Energy. On installation day, Spencer and Marcus were prompt and arrived as scheduled. They explained the installation process. They were professional and also very personable. Everyone in the office enjoyed interacting with them. They worked very hard and were organized in their process. When the work was done, they swept, cleared debris and hauled away all the old lighting. They installed a total of 33 fixtures in 2 days! They were respectful of our clients and made adjustments to accommodate our daily business activities. And the lighting looks incredible! Such a great improvement to the appearance and atmosphere of the office. We highly recommend Huston Electric and will contact them with any future electrical needs!

Hannah Smith

2 years ago

Bill Reese told me he was going to call back and didn’t. When I tried to get in contact with him he wouldn’t answer. Never using them again!

Todd Jones

2 years ago

My wife and I are very pleased with our new solar system. Approaching retirement age, the reduction of monthly bills is very important to us. Much like adding insulation and new windows, we viewed solar as a means of reducing energy costs. What we got from Huston, from the initial sales visit to the flipping of the switch, was above and beyond what we expected. Every staff member we encountered, in person or over the phone, was respectful and did quality work. The system looks great. Looking forward to our solar future and the money we will save.

joyce thomas

3 years ago

Good work

John Armstrong

7 years ago

Great family owned business. Has always taken care or our needs in a fast and professional manner.