Eric’s Electric Services in Indianapolis, Indiana 46205

Eric’s Electric Services

5118 Rosslyn Ave, Indianapolis, IN 46205

4.4 (5 reviews)

Overview:
Eric’s Electric Services, located in Indianapolis, IN, is a professional electrical service provider specializing in residential electrical work. They are known for their commitment to safety and customer satisfaction.

Services Provided:
– Installation of lighting systems (recessed and outdoor)
– Wiring and outlet installation
– Audio and video system installation
– Electrical repairs

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (866) 674-6834

Customer Reviews and Sentiment:
Eric’s Electric Services has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 5 reviews.

Positive feedback emphasizes the professionalism, punctuality, and quality of work provided by Ben and his team. Customers have appreciated their cleanliness and willingness to share ideas.

Examples of positive reviews include:
“I highly recommend Ben and his team. He was quick, came prepared, and worked safely.” – Pat S
“They are affordable and professional… on time and clean up any mess.” – Andrew Hoffman
“First Rate customer service and professionalism.” – Jeremy Morris

However, there is a notable negative review highlighting issues with communication and unfulfilled promises regarding lighting installations and bulb replacements.

Negative sentiment:
“I would not recommend this company for any electrical work.” – Nancy Dewitt

Review Summary:
Positive Sentiments: Professionalism, affordability, punctual service, and high-quality work.
Negative Sentiments: Issues with communication and unresolved customer complaints.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 6.5/10

Conclusion:
Eric’s Electric Services appears to be a competent choice for electrical work in Indianapolis, IN, recognized for their quality service and professionalism. However, potential customers should consider the mixed reviews and take into account the unresolved issues faced by some clients before making a decision.

Member Since August 2024

Listing Id 420468

Contact Info

5118 Rosslyn Ave, Indianapolis, IN 46205
(866) 674-6834
Lead Smart Rating :
6.5/10.0

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Listing location

5118 Rosslyn Ave, Indianapolis, IN 46205

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Reviews

Pat S

10 months ago

I highly recommend Ben and his team. I had my water heater replaced and EG Electric converted the hardwired unit to a GFCI. He also added an outlet. He was quick, came prepared, and worked safely. Not sure why someone gave this company 2 stars. If I could rate it higher, I would. Thanks Ben!

Nancy Dewitt

3 years ago

EG Electric did all of these jobs, plus installed an audio and video system after we purchased our new home 2 1/2 years ago.He installed 4 new track lighting units in our great room. They are very attractive. He picked these lights. Due to our cathedral ceilings, I asked how we can change the bulbs? His response was (they will last 30 years!) The bulbs started going out within 4 months. So far 10 have been replaced. He tells us that they have been discontinued. I have called many times asking for different lights. No response. We have 6 lights out at this time.He has done nothing to replace the tracks. He tells me he is looking for new ones. My husband has ,also, contacted him several times. I would not recommend this company for any electrical work.

Andrew Hoffman

3 years ago

Ben and his crew have put in recessed lighting, outdoor lighting, outdoor receptacles and a few other things during our renovations. They are affordable and professional. On time and clean up any mess. They have been willing to take time to share ideas and not rush the job.

Jeremy Morris

5 years ago

First Rate customer service and professionalism. Ben is knowledgeable and is trustworthy. Ben and Jim were amazing and the consummate professionals. I would highly recommend that for any electrical needs you have to choose EG Electric. I’m definitely very satisfied. I had EG add wiring in my garage in order to install my Ring floodlight camera. Thanks again guys!