Sterling Electric in Fort Wayne, Indiana 46835

Sterling Electric

6814 St Joe Rd, Fort Wayne, IN 46835

4.8 (77 reviews)

Overview:
Sterling Electric is a highly-rated electrical service provider located in Fort Wayne, Indiana. The company is known for its reliable services, quick response times, and customer-oriented approach, addressing a variety of electrical needs, including installations and repairs.

Services Provided:
– Electrical installations
– Outlet repairs
– Light fixture installations
– Emergency electrical services
– Hot tub installations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (260) 312-2640
Website: Not available

Customer Reviews and Sentiment:
Sterling Electric has garnered positive feedback across various platforms:

Google Reviews: 4.8 stars based on 77 reviews.

Positive feedback highlights exceptional customer service, prompt response times, quality workmanship, and competitive pricing. Customers have praised the company’s efficiency and professionalism.

Examples of positive reviews include:
“Great customer service and excellent timing and quality!” – Monique Velez
“I would 10/10 use again!” – Brianna Smith
“The owner came out the same day I called… very responsive and respectful.” – Taya Swangim

The notable complaint mentioned issues with the installation quality of GFCI plugs, resulting in dissatisfaction with durability.

Review Summary:
Positive Sentiments: Exceptional customer service, prompt response, quality workmanship, and competitive pricing.
Negative Sentiments: Issues with installation quality and durability, specifically regarding GFCI plugs.

Additional Ratings:
BirdEye: 4.8 stars based on 77 reviews, reinforcing customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No complaints have been noted on the BBB platform recently.
Total Lead Smart Rating: 8.1

Conclusion:
Sterling Electric stands out as a reliable choice for electrical services in Fort Wayne, IN, praised for its excellent customer service and responsiveness. However, potential clients should consider the isolated complaint regarding installation quality before making a decision.

Member Since August 2024

Listing Id 412737

Contact Info

6814 St Joe Rd, Fort Wayne, IN 46835
(260) 312-2640
Lead Smart Rating :
8.1/10.0

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Listing location

6814 St Joe Rd, Fort Wayne, IN 46835

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Reviews

Monique Velez

2 weeks ago

Great customer service and excellent timing and quality! I called for a sparking outlet, and he came right out the same day after a scheduled appointment in the pouring rain and completed the service! Fast and efficient! I would definitely recommend your electrical services!

Brianna Smith

a month ago

I called to see if someone could come out and look into an issue, and within 24 hours they were here, solved the problem, AND at a great price. Would 10/10 use again!

Scott Creager

a month ago

They put in 2 gfci plugs in and within 1 year they quit working. Either poor plugs or not installed correctly. I’ll call a different electrical company that knows what they are doing. I souldn’t have to replace a gfci that he installed each year

Blake Cash

5 months ago

I have used Sterling on at least 4 separate jobs. Solid work and competitive pricing. 100% recommend giving them a call.

Satwik Krishnan

9 months ago

Had a great experience with Jim at Sterling Electric. We had to install our hot tub and a few light fixtures. Jim explained the entire process in details and gave a couple of options based on our budget. The project took a day and it all went pretty smooth. Would recommend 10/10

Vasi Arapios

10 months ago

Great service! Quick to come out and quick to repair the problem for a reasonable price. Would definitely use again.

Taya Swangim

10 months ago

The owner came out the same day I called. He was very nice and willing to help anyway possible. He got our power back on, he’s was very responsive and respectful. The only guy I will call from now on. Thank you so much for your help.

Matt Ostermeyer

11 months ago

Straightforward, timely, friendly.

Erica Schultz

a year ago

Prompt response from initial inquiry. Super professional and on time. Great work and made us feel important. I’ll never go to anyone else. Jim was just amazing.

A M

a year ago

We always call Jim with any electrical needs. We have had Sterling do different jobs over the past 5 years. Even with their busy schedule he always finds time to get us taken care of. Every employee including Jim has done the job right and for a vary fair price. Thank you