Overview:
Roger’s Electric Company is an electrician service provider located in Waukegan, IL. The company focuses on a range of electrical services for residential customers, with an emphasis on quality work and competitive pricing.
Services Provided:
– Electrical installations
– Circuit breaker replacements
– Outlet installations
– HVAC support
– Home service memberships
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (847) 316-0629
Customer Reviews and Sentiment:
Roger’s Electric Company has received mixed reviews across various platforms:
Google Reviews: 3.8 stars based on 13 reviews.
Positive feedback highlights the company’s excellent communication, prompt service, and reasonable pricing. Customers have appreciated skilled technicians and their professionalism.
Examples of positive reviews include:
“James is prompt, knows his stuff and is reasonably priced.” – Joann Koenig
“He was very professional and got the installation done quickly and correctly.” – Carl Lint
“Great service each and every time!” – Hiram Contreras
The complaints center around unsatisfactory service experiences, particularly related to missed appointments and perceived high pricing for simple tasks.
Examples of negative reviews include:
“Communication was excellent but $399 for 2 basic outlets? That is not right.” – Mitch Warren
“I could not be more disappointed in how I was treated.” – Miten Patel
“A whole Friday and Saturday morning wasted for a complete BLOW OFF.” – John Austin
Review Summary:
Positive Sentiments: Skilled technicians, prompt service, reasonable pricing, and professionalism.
Negative Sentiments: Service delays, high pricing for basic tasks, and poor customer service regarding appointment scheduling.
Additional Ratings:
BirdEye: 3.8 stars based on 13 reviews, indicating a similar trend of customer satisfaction with notable issues.
Total Lead Smart Rating: 6.2
Conclusion:
Roger’s Electric Company serves as a competent choice for electrical services in Waukegan, IL, appreciated for its skilled technicians and promptness. However, prospective customers should weigh the mixed reviews and complaints regarding service reliability before making a decision.
Member Since August 2024
Listing Id 457669