Overview:
Roger’s Electric Company is located in Roselle, IL, and specializes in providing high-quality electrical services. With a strong emphasis on customer satisfaction, the company addresses various electrical needs ranging from wiring and outlet installations to troubleshooting issues efficiently.
Services Provided:
– Electrical problem resolution
– Installation and repair of receptacles
– Wiring rerouting
– General electrical services
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays
Contact Information:
Phone: (630) 517-9351
Website: http://roger-s-electric.edan.io/
Customer Reviews and Sentiment:
Roger’s Electric Company has received a mix of reviews, resulting in a rating of 4.1 stars based on 13 reviews.
Positive feedback often highlights their quick response times, professionalism, and quality of workmanship. Customers have expressed satisfaction with the overall service experience.
Examples of positive reviews include:
“Professional and thorough in his assessment and work.” – Paul Toney
“Great job Roger’s Electric Company!” – Larry Payne
“Highly recommend Roger’s Electric Company.” – Denise Watson
Conversely, some complaints have been noted regarding customer service and communication issues, particularly around billing matters.
Examples of negative reviews include:
“I was told it would be refunded… but I never saw the refund.” – A H
“Rude on the phone. Hung up on me.” – Michael W
Review Summary:
Positive Sentiments: Quick response times, professionalism, thorough work, reasonable pricing, and effective problem-solving.
Negative Sentiments: Customer service communication failures, unresolved billing issues.
Additional Ratings:
BirdEye: 4.1 stars based on 13 reviews.
Better Business Bureau (BBB): Profile not accredited, with a BBB rating of NR (No Rating). One complaint in the last year concerning customer service.
Total Lead Smart Rating: 6.8
Conclusion:
Roger’s Electric Company is a viable option for electrical services in Roselle, IL, noted for their skilled electricians and quality service. However, potential clients should consider the mixed reviews and past customer service challenges when deciding to engage their services.
Member Since August 2024
Listing Id 445675