Pinnacle Electric in Melrose Park, Illinois 60160

Pinnacle Electric

1723 25th Ave, Melrose Park, IL 60160

4.4 (5 reviews)

Overview:
Pinnacle Electric is an electrician company located in Melrose Park, IL. They offer a range of electrical services, highlighting their expertise in installations, upgrades, and repairs.

Services Provided:
– Electrical panel upgrades
– LED lighting installation
– Whole house surge protection
– Thermostat repair

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on weekends

Contact Information:
Phone: (708) 477-3364

Customer Reviews and Sentiment:
Google Reviews: 4.4 stars based on 5 reviews.

Positive feedback emphasizes the professionalism, timely service, and quality of work provided by Pinnacle Electric. Customers have appreciated the technicians’ knowledge and their ability to effectively communicate throughout the service.

Examples of positive reviews include:
“Pinnacle Electric offered us an excellent service with top notch communication.” – Michael Price
“The technician was very professional and friendly.” – Ann Evans
“I will definitely be considering him for future jobs.” – Ann Evans

The negative feedback primarily revolves around unresolved issues, particularly regarding the installation of LED lights that continued to fail, along with difficulties in communication for follow-up services.

The complaint mentioned difficulty in resolving ongoing electrical issues and lack of response to messages.

Review Summary:
Positive Sentiments: Professionalism, timely responses, effective communication, quality workmanship.
Negative Sentiments: Issues with product failures, difficulty with follow-up communication.

Additional Ratings:
BirdEye: 4.4 stars based on 5 reviews, indicating a generally positive customer experience but with noted issues.
Total Lead Smart Rating: 6.5/10

Conclusion:
Pinnacle Electric has demonstrated solid service quality and professionalism in Melrose Park, IL. While the majority of customers have had positive experiences, potential clients should be aware of the issues highlighted in the reviews regarding product reliability and follow-up service.

Member Since August 2024

Listing Id 430737

Contact Info

1723 25th Ave, Melrose Park, IL 60160
(708) 477-3364
Lead Smart Rating :
6.5/10.0

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Listing location

1723 25th Ave, Melrose Park, IL 60160

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Reviews

Prudence Bry

a year ago

We recently did a kitchen remodel which required installation of LED can lights. Everything was great until the LED lights started going out. They came back out 2x to replace the few lights that went out. However, they still continue to go out. I currently have 3 out and one that flickers. Interesting how I can’t seem to get them to solve the issue or come back to replace the bad ones. I have left several messages with no response.

Michael Price

4 years ago

Pinnacle Electric offered us an excellent service with top notch communication. They were very timely and clean. They perfectly upgraded our electrical panel so we are ready for solar. They also sold us whole house surge protection and we really appreciate them for this. I strongly recommend them!

Ann Evans

4 years ago

The technician from this place was very professional and friendly. He was on time and did a great job with my down lights. He was also very knowledgeable of his job, and respectful of my home whilst doing such a big job.I will definitely be considering him for future jobs.

Janet Myers

4 years ago

Just moved into the area and needed an electrician very urgently. Pinnacle Electric had a technician out within an hour. We were pleased with their professionalism, knowledgeably and patience. The results were awesome and highly recommend them!!

Jessica Holland

4 years ago

My experience with Pinnacle Electric has been nothing short of amazing. I needed help with fixing my thermostat for a line voltage system. Kent from the company was brilliant – he was knowledgeable and understood my need. He even went the extra mile to ensure I was confident and comfortable with this installation by showing examples of other successful installations.