Ed’s Heating AC Plumbing & Electric

Ed’s Heating AC Plumbing & Electric

Available
location 111 S Chestnut St, Kewanee, IL 61443
4 (74 reviews)

Overview:
Ed’s Heating AC Plumbing & Electric is a service-oriented company based in Kewanee, Illinois, specializing in heating, air conditioning, plumbing, and electrical services. With a commitment to customer satisfaction and prompt service, Ed’s has established itself as a reliable provider in the area.

Services Provided:
– Heating and cooling services (HVAC)
– Plumbing services
– Electrical services
– Water heater installation and repair
– Emergency services available

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (309) 856-5126
Website: http://www.eds75.com/

Customer Reviews and Sentiment:
Ed’s Heating AC Plumbing & Electric has received positive feedback across multiple platforms:

Google Reviews: 4.0 stars based on 74 reviews.

Positive sentiments emphasize the company’s professionalism, prompt service, and friendly staff. Customers appreciate the quick response times and the quality of work performed.

Examples of positive reviews include:
“Ed’s is friendly and extremely professional.” – Mark Mackert
“They are quick to get out, show up when they say they will.” – Anita Gustaitis
“Excellent service… very thoughtful!” – Brenda Weston

However, there is a notable complaint regarding a poor experience with a leaking water heater installation.

Negative sentiments focus on issues with billing and the handling of a service-related incident, leading to customer frustration.

Example of a negative review:
“I received the bill for the installation and they charged me… I will NEVER have Ed’s do any work for me.” – James Thurman

Review Summary:
Positive Sentiments: Professionalism, prompt service, knowledgeable technicians, reasonable pricing, friendly customer service.
Negative Sentiments: Issues with installation quality and unclear billing practices, leading to dissatisfaction in some cases.

Additional Ratings:
BirdEye: 4.0 stars based on 74 reviews, maintaining consistency with feedback regarding positive service alongside some complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a few complaints concerning service quality and billing.
Total Lead Smart Rating: 7.0

Conclusion:
Ed’s Heating AC Plumbing & Electric is a well-regarded service provider in Kewanee, IL, known for its friendly staff and quick response times. While many customers express high satisfaction with their services, potential clients should carefully consider both the positive experiences and the noted complaints regarding service quality and billing issues.

business

Member Since August 2024

Listing Id 422652

Contact Info

  • address 111 S Chestnut St, Kewanee, IL 61443
  • phone (309) 856-5126
  • Lead Smart Rating :
  • 7.0/10.0
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Listing location

  • address 111 S Chestnut St, Kewanee, IL 61443
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