GenX Generator

Overview:
GenX Generator is an electrician service based in Highland Park, Illinois. The company specializes in generator repair and maintenance services, catering to both residential and commercial customers.

Services Provided:
– Generator repair
– Generator maintenance
– Installation services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (847) 433-6314
Website: http://www.genxnow.com/

Customer Reviews and Sentiment:
GenX Generator has a mixed reputation, holding a rating of 3.7 stars based on 9 reviews.

Positive feedback highlights Brian’s helpfulness and the quality of service:
“Brian is smart and very helpful guy. Thanks.” – Marteen NES
“Got the part I needed, and good advice. Good place.” – Marshall Morici
“Wow I am happy with everything this company has done!” – James Rosasco
“These guys are the best–responsive and fair–and really good.” – Nat Rosasco

However, there are notable complaints regarding customer service and communication:
“When I inquired why I received a bill for the warranty service, they ignored my communications.” – The Red Dog
“Disappointing… I called and Brian… said that’s their hours… it is what it is!” – Redouane Boumendjel (Red)

Review Summary:
Positive Sentiments: Helpful staff, quality service, and good advice.
Negative Sentiments: Lack of communication, unsatisfactory customer service, and inflexibility in scheduling.

Additional Ratings:
Total Lead Smart Rating: 5.5

Conclusion:
GenX Generator offers generator services in Highland Park, IL, with some positive feedback on helpfulness and quality of work. However, potential customers should be cautious due to complaints regarding communication and service responsiveness.